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Catherine21005
Principiante
09-03-2023
Resuelto

Me llegó un sms con facturas pendientes

Me llegó un sms diciendo factura pendiente de pago y figuran fechas de 29 de cada mes desde marzo hasta junio. 

detalle de recibo
facturación

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  • Avatar de AndersonJgarcia
    AndersonJgarcia
    Leyenda
    10-03-2023

    Hola que tal? 😉👍

     

    No olvides que los pagos deben ser realizados por los canales autorizados para prevenir estafas.

     

    Claro si usa la mensajería de texto para comunicar deudas, pero siempre debes cerciorarte de que realmente tienes una deuda, ya que en ocasiones llegan mensajes atrazados o errores de sistema, diciéndote que pagues.

     

    Los recibos pendientes deben llegar a tu correo o visualizarse en tu cuenta Claro, recuerda que puedes ver todo el detalle desde el app Mi Claro 

     

    Espero haberte ayudado 👍😉 si fue así marca como solución y dale like. Gracias 

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ilimitado","conversation":{"__ref":"Conversation:conversation:85684"},"id":"message:85684","revisionNum":1,"uid":85684,"depth":0,"board":{"__ref":"Forum:board:recibos-ciclo-de-facturacion"},"author":{"__typename":"User","uid":181766,"login":"user500","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-7.svg?time=0"}},"metrics":{"__typename":"MessageMetrics","views":86},"postTime":"2025-03-15T18:30:23.132-05:00","lastPublishTime":"2025-03-15T18:30:23.132-05:00","readOnly":false},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:157893":{"__typename":"User","id":"user:157893","uid":157893,"login":"AndersonJgarcia","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-01-04T12:19:06.107-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:157893"},"ModerationData:moderation_data:79058":{"__typename":"ModerationData","id":"moderation_data:79058","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:79058":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:157893"},"id":"message:79058","revisionNum":3,"uid":79058,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:recibos-ciclo-de-facturacion"},"parent":{"__ref":"ForumTopicMessage:message:79056"},"conversation":{"__ref":"Conversation:conversation:79056"},"subject":"Re: Me llegó un sms con facturas pendientes","moderationData":{"__ref":"ModerationData:moderation_data:79058"},"body":"

Hola que tal? 😉👍

\n

 

\n

No olvides que los pagos deben ser realizados por los canales autorizados para prevenir estafas.

\n

 

\n

Claro si usa la mensajería de texto para comunicar deudas, pero siempre debes cerciorarte de que realmente tienes una deuda, ya que en ocasiones llegan mensajes atrazados o errores de sistema, diciéndote que pagues.

\n

 

\n

Los recibos pendientes deben llegar a tu correo o visualizarse en tu cuenta Claro, recuerda que puedes ver todo el detalle desde el app Mi Claro 

\n

 

\n

Espero haberte ayudado 👍😉 si fue así marca como solución y dale like. Gracias 

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