Hola buenas si has realizado tus pagos puntuales antes de la fecha de vencimiento de tu recibo o has hecho alguna renovación o cualquier acción que te permita ganar Claro Puntos y no los has recibido, mi recomendación es que te comuniques mediante el ClaroBot para que puedan revisar y a su vez reportarlo en caso de no haberse hecho la entrega correctamente. No te olvides que el plazo máximo de entrega son pasadas las 24 horas.
Saludos,
Si dan un punto de claro por cada dos soles de facturación y mi facturación desde hace más de 24 meses es más de 200 soles, porque solo dispongo de 777 claro puntos en mi perfil a la fecha, no habiendo empleado nunca dichos claro puntos.
","kudosSumWeight":0,"postTime":"2024-11-05T18:49:59.540-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:claro puntos","text":"claro puntos","time":"2018-10-13T07:44:23.367-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:84647_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":128},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Si dan un punto de claro por cada dos soles de facturación y mi facturación desde hace más de 24 meses es más de 200 soles, porque solo dispongo de 777 claro puntos en mi perfil a la fecha, no habiendo empleado nunca dichos claro puntos.
"},"Conversation:conversation:84647":{"__typename":"Conversation","id":"conversation:84647","solved":true,"topic":{"__ref":"ForumTopicMessage:message:84647"},"lastPostingActivityTime":"2024-11-06T15:21:30.155-05:00","lastPostTime":"2024-11-05T21:34:31.249-05:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:84647":{"__typename":"ModerationData","id":"moderation_data:84647","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:84647_2":{"__typename":"Revision","id":"revision:84647_2","lastEditTime":"2024-11-06T15:21:30.155-05:00"},"AcceptedSolutionMessage:message:84650":{"__typename":"AcceptedSolutionMessage","id":"message:84650","conversation":{"__ref":"Conversation:conversation:84647"},"author":{"__ref":"User:user:168840"},"revisionNum":2,"uid":84650,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:recibos-ciclo-de-facturacion"},"parent":{"__ref":"ForumTopicMessage:message:84647"},"subject":"Re: A quien reclamar los claros puntos no otorgados","moderationData":{"__ref":"ModerationData:moderation_data:84650"},"body":"Hola buenas si has realizado tus pagos puntuales antes de la fecha de vencimiento de tu recibo o has hecho alguna renovación o cualquier acción que te permita ganar Claro Puntos y no los has recibido, mi recomendación es que te comuniques mediante el ClaroBot para que puedan revisar y a su vez reportarlo en caso de no haberse hecho la entrega correctamente. No te olvides que el plazo máximo de entrega son pasadas las 24 horas.
\n\n
Saludos,
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\n\n
Saludos,
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