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Hate
Principiante
20-05-2022
Resuelto

¿Cómo puedo reclamar Claro Música ilimitado?

Hola, desde hace un mes soy Full Claro (entiéndase que cuento con tv, internet, telefonía fija y líneas celulares a mi nombre). Sin embargo, parte de mis beneficios es contar con Claro Música ilimitado y sin costo, he descargado la aplicación de Claro Música y me da la opción de:


1: Prueba 1 mes gratis
2: Prueba 1 semana gratis
3: Versión gratuita

Pero en realidad en ninguna veo como activar los beneficios de Claro Música ilimitado sin pagar por ser Full Claro. 


¡Ayuda por favor!

claro música
full claro

1 Respuesta

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  • Avatar de Snowball23
    Snowball23
    Profesional
    20-05-2022

    Holaaa 

     

    Es bastante raro que solo te salga eso, pero no te preocupes te ayudo, como primer paso desinstala el app y vuelve a instalarlo para que te aparezca la opción de "ilimitado" para activar Claro Música con el beneficio de Full Claro. 

     

    Cuando te aparezca esta opción solo tienes que validar tu número y se activa automáticamente, si no funciona aquí a la derecha está ClaroBot para contactar con un asesor y te lo solucionan ntp. 

     

     

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Hola, desde hace un mes soy Full Claro (entiéndase que cuento con tv, internet, telefonía fija y líneas celulares a mi nombre). Sin embargo, parte de mis beneficios es contar con Claro Música ilimitado y sin costo, he descargado la aplicación de Claro Música y me da la opción de:

\n


1: Prueba 1 mes gratis
2: Prueba 1 semana gratis
3: Versión gratuita

Pero en realidad en ninguna veo como activar los beneficios de Claro Música ilimitado sin pagar por ser Full Claro. 

\n


¡Ayuda por favor!

","body@stringLength":"543","rawBody":"

Hola, desde hace un mes soy Full Claro (entiéndase que cuento con tv, internet, telefonía fija y líneas celulares a mi nombre). Sin embargo, parte de mis beneficios es contar con Claro Música ilimitado y sin costo, he descargado la aplicación de Claro Música y me da la opción de:

\n


1: Prueba 1 mes gratis
2: Prueba 1 semana gratis
3: Versión gratuita

Pero en realidad en ninguna veo como activar los beneficios de Claro Música ilimitado sin pagar por ser Full Claro. 

\n


¡Ayuda por favor!

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ilimita...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxMHwxNDowLDM5OjF8MQ","node":{"__ref":"AcceptedSolutionMessage:message:75892"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:75890":{"__typename":"Conversation","id":"conversation:75890","solved":true,"topic":{"__ref":"ForumTopicMessage:message:75890"},"lastPostingActivityTime":"2022-05-20T17:59:45.640-05:00","lastPostTime":"2022-05-20T16:35:48.329-05:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:75890":{"__typename":"ModerationData","id":"moderation_data:75890","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:75890_3":{"__typename":"Revision","id":"revision:75890_3","lastEditTime":"2022-05-20T17:59:45.640-05:00"},"CachedAsset:theme:customTheme1-1744273946941":{"__typename":"CachedAsset","id":"theme:customTheme1-1744273946941","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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¿Cómo puedo reclamar Claro Música ilimitado?","moderationData":{"__ref":"ModerationData:moderation_data:75892"},"body":"

Holaaa 

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Es bastante raro que solo te salga eso, pero no te preocupes te ayudo, como primer paso desinstala el app y vuelve a instalarlo para que te aparezca la opción de \"ilimitado\" para activar Claro Música con el beneficio de Full Claro. 

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\n

Cuando te aparezca esta opción solo tienes que validar tu número y se activa automáticamente, si no funciona aquí a la derecha está ClaroBot para contactar con un asesor y te lo solucionan ntp. 

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