Resuelto
Tengo 2 líneas pero solo me figura 1 en Mi Claro
Tengo 1 linea prepago y 1 linea post pago como hago para visualizar las dos por mi claro ya q no me
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Desiree Si debería aparecer sus dos líneas independientemente de si una línea es prepago y la otra es postpago.
¿Qué línea adquirio primero? ¿La línea postpago o prepago?
Nos comenta :robotwink:
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¿Qué línea visualiza o cuál no?
Nos comenta :robotwink:
Desiree@ ha escrito:
La adquirí las dos el mismo día, pero aún no puedo visualizar la otra LÍNEA
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Desiree No esta de más preguntar: ¿Eres titular de ambas líneas?
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Si es así le recomiendo eliminar tu cuenta y volver a crearla, ingresa a Mi Claro, luego a la opción \"Ver Perfil\" y luego a la opción \"Elimina tu Cuenta\":
\n\n
Una vez realizado el proceso, vuelve a registrarte para visualizar si ya le aparecen las dos líneas que tiene con la empresa.
\n\n
Nos comenta :robotwink:
\n\n
Desiree@ ha escrito:
La adquirí hace tres meses , la línea que puedo visualizar es la prepago , la postpago no se visualiza
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