Hola buenas si está disponible acabo de entrar para obtener los registros de llamadas debes de usar la aplicación app Mi Claro y seguir estos pasos: Ir a inicio> Tienes llamadas y SMS ilimitados>Registro de llamadas>Detalle de llamadas salientes y entrantes (gratuita).
Te recomiendo que desinstales la aplicación y la vuelvas instalar
Saludos,
Hola comunidad, alguien sabe ¿por qué no puedo ver el historial de llamadas por la app, siempre he tenido ese problema o acaso lo han deshabilitado? Tengo que esperar a que me llegue la factura para recién verlo.
","kudosSumWeight":1,"postTime":"2024-11-03T17:37:28.338-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:detalle de llamadas","text":"detalle de llamadas","time":"2020-02-24T16:06:22.752-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:84609_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":371},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Hola comunidad, alguien sabe ¿por qué no puedo ver el historial de llamadas por la app, siempre he tenido ese problema o acaso lo han deshabilitado? Tengo que esperar a que me llegue la factura para recién verlo.
"},"Conversation:conversation:84609":{"__typename":"Conversation","id":"conversation:84609","solved":true,"topic":{"__ref":"ForumTopicMessage:message:84609"},"lastPostingActivityTime":"2024-11-27T10:29:42.926-05:00","lastPostTime":"2024-11-27T10:29:42.926-05:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:84609":{"__typename":"ModerationData","id":"moderation_data:84609","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:84609_2":{"__typename":"Revision","id":"revision:84609_2","lastEditTime":"2024-11-05T13:09:44.780-05:00"},"AcceptedSolutionMessage:message:84616":{"__typename":"AcceptedSolutionMessage","id":"message:84616","conversation":{"__ref":"Conversation:conversation:84609"},"author":{"__ref":"User:user:168840"},"revisionNum":2,"uid":84616,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Mi-Claro"},"parent":{"__ref":"ForumTopicMessage:message:84609"},"subject":"Re: No puedo ver mi historial de llamadas en la app","moderationData":{"__ref":"ModerationData:moderation_data:84616"},"body":"\n
Hola buenas si está disponible acabo de entrar para obtener los registros de llamadas debes de usar la aplicación app Mi Claro y seguir estos pasos: Ir a inicio> Tienes llamadas y SMS ilimitados>Registro de llamadas>Detalle de llamadas salientes y entrantes (gratuita).
\nTe recomiendo que desinstales la aplicación y la vuelvas instalar
\n\n
\n
\n
Saludos,
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"229","postTime":"2024-11-03T20:19:22.555-05:00","lastPublishTime":"2024-11-05T13:15:23.565-05:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS04NDYxNi0xMDEzOGk0ODlERTczNzk1OTNEMEE1?revision=2\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":231},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:Mi-Claro/message:84609/message:84616","readOnly":false,"editFrozen":false,"body@stringLength":"1330","rawBody":"\n
Hola buenas si está disponible acabo de entrar para obtener los registros de llamadas debes de usar la aplicación app Mi Claro y seguir estos pasos: Ir a inicio> Tienes llamadas y SMS ilimitados>Registro de llamadas>Detalle de llamadas salientes y entrantes (gratuita).
\nTe recomiendo que desinstales la aplicación y la vuelvas instalar
\n\n
\n
Saludos,
","kudosSumWeight":0,"repliesCount":1,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:84616_2"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxMHwxNDowLDM5OjF8MQ","node":{"__ref":"ForumReplyMessage:message:84627"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1744100945793":{"__typename":"CachedAsset","id":"theme:customTheme1-1744100945793","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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