Discusión del foro

Avatar de Ruth211
Ruth211
Principiante
17-10-2021
Resuelto

¿Por qué no puedo entrar a la app Mi Claro?

Hace tiempo usaba tranquilamente la app Mi Claro, ahora que han pedido la actualización no se puede, aparece un mensaje diciendo que no se puede.

ingreso
mi claro app

2 Respuestas

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  • Avatar de rcml1980
    rcml1980
    Leyenda
    17-10-2021

    Hola,

     

    Yo también tuve ese problema para poder ingresar, lo pude solucionar reinstalándolo y borrando el caché y datos de la mismo app luego de actualizarlo, te recomiendo que hagas lo mismo.

     

    No olvides que para ingresar a la app lo haces a través del número en consulta ingresando el código SMS que te llegará con tus credenciales de usuario y contraseña de Mi Claro.

     

    Ahora, también puedes ingresar o quizás necesitas actualizar la contraseña y recuperarla desde Mi Claro web ingresando a www.miclaro.com.pe

     

    Para más información o consulta puedes solicitar ayuda a un asesor a través del ClaroBot.

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¿Por qué no puedo entrar a la app Mi Claro?","moderationData":{"__ref":"ModerationData:moderation_data:71225"},"body":"

Hola,

\n

 

\n

Yo también tuve ese problema para poder ingresar, lo pude solucionar reinstalándolo y borrando el caché y datos de la mismo app luego de actualizarlo, te recomiendo que hagas lo mismo.

\n

 

\n

No olvides que para ingresar a la app lo haces a través del número en consulta ingresando el código SMS que te llegará con tus credenciales de usuario y contraseña de Mi Claro.

\n

 

\n

Ahora, también puedes ingresar o quizás necesitas actualizar la contraseña y recuperarla desde Mi Claro web ingresando a www.miclaro.com.pe

\n

 

\n

Para más información o consulta puedes solicitar ayuda a un asesor a través del ClaroBot.

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no puedo ingresar a iclaro

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