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Avatar de TúSolucion
TúSolucion
Aficionado
05-11-2019
Resuelto

¿Por qué aparecen otros números de celulares en la App MiClaro si solo tengo activo uno?

app mi claro
autoatención
miclaro
móvil
números activos
  • Avatar de CeZu85
    CeZu85
    05-11-2019

    ¡Qué tal!

     

    Te cuento que quizás sean números prepagos que nunca diste de baja; sin embargo, por estar asociados a tu número de DNI, aún figuran en Mi Claro.

     

    Si no recuerdas los números que adquiriste anteriormente, te invito entrar al siguiente enlace para que puedas consultar cuántas líneas has adquirido en Claro. Recuerda que solo podrás ver el +51 y los 6 primeros números, ya si deseas mayor información será necesario que te acerques a un centro de atención.

     

    ¿Cuántas líneas tengo en Claro?

     

    Espero haberte podido ayudar

     

    ¡Buen día!

Avatar de CeZu85
CeZu85
Profesional
05-11-2019

¡Qué tal!

 

Te cuento que quizás sean números prepagos que nunca diste de baja; sin embargo, por estar asociados a tu número de DNI, aún figuran en Mi Claro.

 

Si no recuerdas los números que adquiriste anteriormente, te invito entrar al siguiente enlace para que puedas consultar cuántas líneas has adquirido en Claro. Recuerda que solo podrás ver el +51 y los 6 primeros números, ya si deseas mayor información será necesario que te acerques a un centro de atención.

 

¿Cuántas líneas tengo en Claro?

 

Espero haberte podido ayudar

 

¡Buen día!

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¿Por qué aparecen otros números de celulares en la App MiClaro si solo tengo activo uno?","moderationData":{"__ref":"ModerationData:moderation_data:29195"},"body":"

¡Qué tal!

\n

 

\n

Te cuento que quizás sean números prepagos que nunca diste de baja; sin embargo, por estar asociados a tu número de DNI, aún figuran en Mi Claro.

\n

 

\n

Si no recuerdas los números que adquiriste anteriormente, te invito entrar al siguiente enlace para que puedas consultar cuántas líneas has adquirido en Claro. Recuerda que solo podrás ver el +51 y los 6 primeros números, ya si deseas mayor información será necesario que te acerques a un centro de atención.

\n

 

\n

¿Cuántas líneas tengo en Claro?

\n

 

\n

Espero haberte podido ayudar

\n

 

\n

¡Buen día!

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2019-11-05T14:16:41.400-05:00","lastPublishTime":"2020-12-30T13:12:30.798-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":4559},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:Mi-Claro/message:29193/message:29195","readOnly":false,"editFrozen":false,"body@stringLength":"757","rawBody":"

¡Qué tal!

\n

 

\n

Te cuento que quizás sean números prepagos que nunca diste de baja; sin embargo, por estar asociados a tu número de DNI, aún figuran en Mi Claro.

\n

 

\n

Si no recuerdas los números que adquiriste anteriormente, te invito entrar al siguiente enlace para que puedas consultar cuántas líneas has adquirido en Claro. Recuerda que solo podrás ver el +51 y los 6 primeros números, ya si deseas mayor información será necesario que te acerques a un centro de atención.

\n

 

\n

¿Cuántas líneas tengo en Claro?

\n

 

\n

Espero haberte podido ayudar

\n

 

\n

¡Buen día!

","kudosSumWeight":0,"repliesCount":0,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:29195_3"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1745399398573":{"__typename":"CachedAsset","id":"theme:customTheme1-1745399398573","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 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