Discusión del foro

Avatar de Papirix
Papirix
Principiante
19-04-2019
Resuelto

¿Cómo eliminar mi cuenta de Mi Claro?

 Cómo anular mi correo en mi claro ya que al colocar mi DNI sale que ya está registrado. No puedo acceder

 

eliminación usuario
mi claro
  • Avatar de amerino
    amerino
    29-05-2019

    ¡Hola!

     

    Yo cuento con dicho plan y antes que nada verificar que tengas la app actualizada.


    Vale recalcar que en la parte superior hay un aviso donde indica "uso de datos Facebook libre" donde según tu elección es como podrás gozar de tu servicio.


    El uso de fotos no consume tus MB ya q está dentro de la promoción.


    Espero poder haberte ayudado de ser así regálame un like y marcar la respuesta como solución para ayudar a otros usuarios.


    Saludos.

4 Respuestas

Ordenar por
  • Avatar de Dieguin
    Dieguin
    Leyenda
    22-04-2019

    Hola, lo que tienes que hacer es un restablecimiento de cuenta,

     

    Te recomiendo llamar al 123, para solicitar la eliminación de tu cuenta, y puedas crearla nuevamente.

     

    Espero se solucione.

    • Avatar de Claudi3103
      Claudi3103
      Leyenda
      22-04-2019

      No olvides que también puedes comunicarte vía redes sociales, a mi me ayudaron a la brevedad. Te dejo las vías.

      - Facebook: Claro Perú

      - Twitter: CLAROPERU

       

      ¡Un abrazo enorme! 

       

      Galit.

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 Cómo anular mi correo en mi claro ya que al colocar mi DNI sale que ya está registrado. No puedo acceder

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 Cómo anular mi correo en mi claro ya que al colocar mi DNI sale que ya está registrado. No puedo acceder

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¿Cómo eliminar mi cuenta de Mi Claro?","moderationData":{"__ref":"ModerationData:moderation_data:19408"},"body":"

Hola, lo que tienes que hacer es un restablecimiento de cuenta,

\n

 

\n

Te recomiendo llamar al 123, para solicitar la eliminación de tu cuenta, y puedas crearla nuevamente.

\n

 

\n

Espero se solucione.

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Si 

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No olvides que también puedes comunicarte vía redes sociales, a mi me ayudaron a la brevedad. Te dejo las vías.

\n

- Facebook: Claro Perú

\n

- Twitter: CLAROPERU

\n

 

\n

¡Un abrazo enorme! 

\n

 

\n

Galit.

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