Discusión del foro

Principiante

29-01-2018

Resuelto

¿Cómo cambio mi correo con el que ingreso a Mi Claro?

¿Me pueden indicar cómo puedo cambiar mi correo electrónico a mi cuenta de Mi Claro? No veo en opciones de perfil, ya no tendré operativo ese correo y temo perder mi cuenta e información que tengo.

1 Respuesta

Jacqui10
Leyenda
30-01-2018
Hola @Pkitas.

Eso lo debes hacer con un asesor ya sea por vía telefónica o presencial acerándote a cualquier Centro de Atención.

Van a tener que eliminar tu cuenta y crear una nueva con el correo que vas a usar. No te preocupes que no pierdes la información, pero si el proceso se reinicia como si fueras un cliente nuevo en Mi Claro.

¡Suerte!

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¿Cómo cambio mi correo con el que ingreso a Mi Claro?","moderationData":{"__ref":"ModerationData:moderation_data:11281"},"body":"

Hola @Pkitas.

Eso lo debes hacer con un asesor ya sea por vía telefónica o presencial acerándote a cualquier Centro de Atención.

Van a tener que eliminar tu cuenta y crear una nueva con el correo que vas a usar. No te preocupes que no pierdes la información, pero si el proceso se reinicia como si fueras un cliente nuevo en Mi Claro.

¡Suerte!

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