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Anyin
Principiante
04-02-2025
Resuelto

Actualización de correo electrónico

Un gusto saludarlos Comunidad, ya cumplí un mes con Claro y no puedo ingresar a Claro Video, en la grabación de portabilidad actualice mi correo electrónico y al querer usar el aplicativo no pude ingresar en iniciar sesión, ¿Tengo que llamar a Claro y/o estoy ingresando mal? o solo dedo ingresar con el anterior correo.

1 Respuesta

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  • Avatar de Zake01
    Zake01
    Leyenda
    04-02-2025

    Hola buenas abre la aplicación de Claro video inicia sesión con tu usuario y contraseña. Recuerda que ya debes tener una cuenta activa en Claro video, si no la tienes te registras y completas los campos requeridos sino puedes o tienes algún inconveniente te comunicas con un asesor para que te ayude con el registro a través de ClaroBot.

    Saludos,

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Hola buenas abre la aplicación de Claro video inicia sesión con tu usuario y contraseña. Recuerda que ya debes tener una cuenta activa en Claro video, si no la tienes te registras y completas los campos requeridos sino puedes o tienes algún inconveniente te comunicas con un asesor para que te ayude con el registro a través de ClaroBot.

\n

Saludos,

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