Discusión del foro

Avatar de Meyson
Meyson
Aficionado
11-04-2020
Resuelto

¿Cómo cambiar el correo electrónico de Mi Claro?

Quiero cambiar el correo de mi cuenta de Claro, ¿qué tengo que hacer?
cambio de correo
mi claro
Avatar de brandon3
brandon3
Aficionado
11-04-2020

Hola,

 

No es posible cambiar el correo tú mismo, tienes que comunicarte con Claro para que ellos lo hagan a través de su sistemas.

 

Ahora, recuerda que para acceder a mi Claro, ya no necesitas ingresar con el correo, ahroa se ingresa solamente con el DNI.

 

Por último, te recomiendo comunicarte con un asesor a través de ClaroBot, en caso desees cambiar si o si tu correo.

 

Un gusto ayudar.

 

Slds.

  • Avatar de Carlos138
    Carlos138
    Principiante
    15-07-2022

    Me confundi de correo y quiero cambiarlo

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Quiero cambiar el correo de mi cuenta de Claro, ¿qué tengo que hacer?

","kudosSumWeight":0,"postTime":"2020-04-11T05:35:57.881-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:cambio de correo","text":"cambio de correo","time":"2020-03-11T11:08:10.087-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:mi claro","text":"mi claro","time":"2016-06-23T15:51:43.868-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:39142_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":71713},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Quiero cambiar el correo de mi cuenta de Claro, ¿qué tengo que hacer?

"},"Conversation:conversation:39142":{"__typename":"Conversation","id":"conversation:39142","solved":true,"topic":{"__ref":"ForumTopicMessage:message:39142"},"lastPostingActivityTime":"2022-07-15T10:05:35.071-05:00","lastPostTime":"2022-07-15T10:05:35.071-05:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:39142":{"__typename":"ModerationData","id":"moderation_data:39142","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:39142_2":{"__typename":"Revision","id":"revision:39142_2","lastEditTime":"2020-04-14T11:21:46.319-05:00"},"AcceptedSolutionMessage:message:39160":{"__typename":"AcceptedSolutionMessage","id":"message:39160","conversation":{"__ref":"Conversation:conversation:39142"},"author":{"__ref":"User:user:86514"},"revisionNum":5,"uid":39160,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Mi-Claro"},"parent":{"__ref":"ForumTopicMessage:message:39142"},"subject":"Re: ¿Cómo cambiar el correo electrónico de Mi Claro?","moderationData":{"__ref":"ModerationData:moderation_data:39160"},"body":"

Hola,

\n

 

\n

No es posible cambiar el correo tú mismo, tienes que comunicarte con Claro para que ellos lo hagan a través de su sistemas.

\n

 

\n

Ahora, recuerda que para acceder a mi Claro, ya no necesitas ingresar con el correo, ahroa se ingresa solamente con el DNI.

\n

 

\n

Por último, te recomiendo comunicarte con un asesor a través de ClaroBot, en caso desees cambiar si o si tu correo.

\n

 

\n

Un gusto ayudar.

\n

 

\n

Slds.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2020-04-11T12:51:51.793-05:00","lastPublishTime":"2024-01-08T11:27:40.799-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":70971},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:Canales/category:preguntas/community:xnuvx57277board:Mi-Claro/message:39142/message:39160","readOnly":false,"editFrozen":false,"body@stringLength":"932","rawBody":"

Hola,

\n

 

\n

No es posible cambiar el correo tú mismo, tienes que comunicarte con Claro para que ellos lo hagan a través de su sistemas.

\n

 

\n

Ahora, recuerda que para acceder a mi Claro, ya no necesitas ingresar con el correo, ahroa se ingresa solamente con el DNI.

\n

 

\n

Por último, te recomiendo comunicarte con un asesor a través de ClaroBot, en caso desees cambiar si o si tu correo.

\n

 

\n

Un gusto ayudar.

\n

 

\n

Slds.

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