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NANDO81
Principiante
20-04-2020
Resuelto

¿Cómo anular compras de Claro juegos o música?

En estos tiempos de cuarentena, mi hija estuvo jugando con mi celular y compro, sin querer, Sonic Runner. Yo he tenido problemas antes con Claro respecto a que automáticamente te cargan a tu recibo las porquerías que vende, NO LAS DESEO, también quiero bloquear todo lo que venda Claro.

anular compras
claro juegos
claro musica

1 Respuesta

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  • Avatar de Dieguin
    Dieguin
    Leyenda
    20-04-2020

    Hola, hermano Nando.


    Los niños son bien traviesos jeje, te recomiendo que te comuniques lo más pronto posible por redes sociales o Claro Chat de Claro Perú.
    Indica que por casualidad se realizó la compra de esos servicios adicionales para que puedan tenerlo en cuenta y hagan la desafiliación de los juegos que mencionas.


    Espero te puedan ayudar hermano.


    Dieguin

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¿Cómo anular compras de Claro juegos o música?","moderationData":{"__ref":"ModerationData:moderation_data:39918"},"body":"

Hola, hermano Nando.

\n


Los niños son bien traviesos jeje, te recomiendo que te comuniques lo más pronto posible por redes sociales o Claro Chat de Claro Perú.
Indica que por casualidad se realizó la compra de esos servicios adicionales para que puedan tenerlo en cuenta y hagan la desafiliación de los juegos que mencionas.

\n


Espero te puedan ayudar hermano.

\n


Dieguin

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