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luisafernada
Principiante
25-07-2024
Resuelto

Recuperar mi numero

Necesito recuperar mi número 91228XXXX ¿se puede?
chip repuesto
Avatar de Yoverclaro
Yoverclaro
Profesional
26-07-2024

Para recuperar tu número de Claro, sigue estos pasos:

1. Contacto Directo con Claro:

  1. Llama al Servicio de Atención al Cliente de Claro:
    • Desde un teléfono Claro: marca 123.
    • Desde cualquier teléfono fijo o móvil: llama al 0800 00 123.
  2. Visita una Tienda Claro:
    • Lleva contigo una identificación oficial (DNI, pasaporte, etc.).
    • Proporciona detalles sobre tu cuenta y el número que deseas recuperar.

 

 

 

 

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","body@stringLength":"56","rawBody":"

Necesito recuperar mi número 91228XXXX ¿se puede?

","kudosSumWeight":0,"postTime":"2024-07-25T13:39:58.724-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:chip repuesto","text":"chip repuesto","time":"2017-03-31T13:24:22.828-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:83531_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1141},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Necesito recuperar mi número 91228XXXX ¿se puede?

"},"Conversation:conversation:83531":{"__typename":"Conversation","id":"conversation:83531","solved":true,"topic":{"__ref":"ForumTopicMessage:message:83531"},"lastPostingActivityTime":"2024-07-30T11:46:01.105-05:00","lastPostTime":"2024-07-25T20:37:46.537-05:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:83531":{"__typename":"ModerationData","id":"moderation_data:83531","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:83531_2":{"__typename":"Revision","id":"revision:83531_2","lastEditTime":"2024-07-30T11:46:01.105-05:00"},"ForumReplyMessage:message:83537":{"__typename":"ForumReplyMessage","id":"message:83537","conversation":{"__ref":"Conversation:conversation:83531"},"author":{"__ref":"User:user:175098"},"revisionNum":3,"uid":83537,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"subject":"Re: Recuperar mi numero","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:83537"},"parent":{"__ref":"ForumTopicMessage:message:83531"},"body":"

Para recuperar tu número de Claro, sigue estos pasos:

1. Contacto Directo con Claro:

  1. Llama al Servicio de Atención al Cliente de Claro:
  2. Visita una Tienda Claro:

 

 

 

 

","body@stringLength":"1461","rawBody":"

Para recuperar tu número de Claro, sigue estos pasos:

1. Contacto Directo con Claro:

  1. Llama al Servicio de Atención al Cliente de Claro:
  2. Visita una Tienda Claro:

 

 

 

 

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Recuperar mi numero","moderationData":{"__ref":"ModerationData:moderation_data:83533"},"body":"

Hola buenas para recuperar tu número debes acercarte a un Centro de Atención al Cliente debido a que tienes que pasar la validación biométrica, ahora por disposición de Osiptel desde el 12 de enero 2023 deberá de transcurrir 4 horas para que se realice la activación y asignación del nuevo SIM, con la finalidad de asegurar que la solicitud fue realizada por el titular del servicio, ahora también desde el 31 de marzo 2023 al momento de solicitar la resposición de tu chip te van a pedir tu contraseña única, para tener más detalle ingresa en el siguiente artículo de la Comunidad aquí.

\n

 

\n

Desde el app Mi Claro, puedes agendar una cita al Cac y evitar las colas.

\n

 

\n

Saludos,

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