Discusión del foro

Principiante

05-04-2023

Resuelto

Recuperé mi número, pasó más de 12 horas y aún no se activa.

Perdí mi celular y ayer hice el bloqueo de mi número a las 12:00 pm e inmediatamente recuperé mi número, me dieron el chip y me dijeron que en 4 horas se activaría el número. Han pasado más de 12 hor...

chip repuesto

recuperar línea

rcml1980

Leyenda

05-04-2023

Hola Sole33

Que lamentable que tu reposición de chip no se llegara a activar en el plazo de 4 horas que te indicaron, quizás hubo algún problema en las validaciones o no fue registrado correctamente.

Te recomiendo que te contactes con un asesor a través de ClaroBot para que puedan revisar el estado de tu reposición de chip y puedan ayudarte a solucionarlo.

Recuerda que también puedes comunicarte con un asesor marcando al 0800 00 123 desde cualquier fijo o móvil para que puedan ayudarte.

78365272_gato

Principiante

04-05-2023

No se activa mi chip aun

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Discusiones Recientes

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mi número, pasó más de 12 horas y aún no se activa.","id":"message:79237","revisionNum":2,"repliesCount":6,"author":{"__ref":"User:user:160227"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:Equipos"},"conversation":{"__ref":"Conversation:conversation:79237"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:79237"},"body@stripHtml({\"truncateLength\":200})":" Perdí mi celular y ayer hice el bloqueo de mi número a las 12:00 pm e inmediatamente recuperé mi número, me dieron el chip y me dijeron que en 4 horas se activaría el número. Han pasado más de 12 hor...","body@stringLength":"358","rawBody":"

Ayuda, por favor, necesito usar el número lo antes posible, no puedo acceder a WhatsApp, ni hacer llamadas, ni nada.

","kudosSumWeight":0,"postTime":"2023-04-05T05:41:20.742-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:chip repuesto","text":"chip repuesto","time":"2017-03-31T13:24:22.828-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:recuperar línea","text":"recuperar línea","time":"2020-03-06T09:29:27.760-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:79237_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":11982},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:79237":{"__typename":"Conversation","id":"conversation:79237","solved":true,"topic":{"__ref":"ForumTopicMessage:message:79237"},"lastPostingActivityTime":"2024-11-02T17:01:25.510-05:00","lastPostTime":"2024-11-02T17:01:25.510-05:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:79237":{"__typename":"ModerationData","id":"moderation_data:79237","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:79237_2":{"__typename":"Revision","id":"revision:79237_2","lastEditTime":"2023-04-05T10:27:06.929-05:00"},"ForumReplyMessage:message:79560":{"__typename":"ForumReplyMessage","id":"message:79560","conversation":{"__ref":"Conversation:conversation:79237"},"author":{"__ref":"User:user:161017"},"revisionNum":1,"uid":79560,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"subject":"Re: Recuperé mi número, pasó más de 12 horas y aún no se activa.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:79560"},"parent":{"__ref":"AcceptedSolutionMessage:message:79238"},"body":"

No se activa mi chip aun

","body@stringLength":"31","rawBody":"

No se activa mi chip aun

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Hola Sole33

Que lamentable que tu reposición de chip no se llegara a activar en el plazo de 4 horas que te indicaron, quizás hubo algún problema en las validaciones o no fue registrado correctamente.

Te recomiendo que te contactes con un asesor a través de ClaroBot para que puedan revisar el estado de tu reposición de chip y puedan ayudarte a solucionarlo.

Recuerda que también puedes comunicarte con un asesor marcando al 0800 00 123 desde cualquier fijo o móvil para que puedan ayudarte.

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Hola

Que lamentable que tu reposición de chip no se llegara a activar en el plazo de 4 horas que te indicaron, quizás hubo algún problema en las validaciones o no fue registrado correctamente.

Te recomiendo que te contactes con un asesor a través de ClaroBot para que puedan revisar el estado de tu reposición de chip y puedan ayudarte a solucionarlo.

Recuerda que también puedes comunicarte con un asesor marcando al 0800 00 123 desde cualquier fijo o móvil para que puedan ayudarte.

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