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Avatar de Jealdefer
Jealdefer
Profesional
05-03-2023
Resuelto

Por motivos laborales me cambie de operador siendo postpago

Por motivos laborales he tenido que migrar a Bitel ya que no había cobertura de Claro en mi lugar de trabajo, pero en la app de claro sigue saliendo que se renovará mi plan como cada mes y tengo que pagar ese mes, ¿solo será esa única vez o tengo que seguir pagando cada mes a pesar que ya migre?

portabilidad
PORTABILIDAD OUT

2 Respuestas

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  • Avatar de AndersonJgarcia
    AndersonJgarcia
    Leyenda
    05-03-2023

    Hola, que tal? 😉👍

     

    ¡NO DEBES PREOCUPARTE! Claro emitirá tu último recibo pero en él solo te cobrarán los días que hayan transcurrido desde el día de facturación hasta el día que migraste. Ejemplo: si tu día de facturación es el 16 de marzo y migraste el 18. Solo pagarás 2 días o 3 según el caso.

     

    Espero haberte ayudado. Si fue así no olvides marcar como solución y darle like. 😉👍

  • Avatar de WostSolutions
    WostSolutions
    Principiante
    06-03-2023

    Solo se va a realizar un cobro por los dias activos, es decir un prorrateo, asi que no te preocupes :)

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Por motivos laborales he tenido que migrar a Bitel ya que no había cobertura de Claro en mi lugar de trabajo, pero en la app de claro sigue saliendo que se renovará mi plan como cada mes y tengo que pagar ese mes, ¿solo será esa única vez o tengo que seguir pagando cada mes a pesar que ya migre?

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Por motivos laborales he tenido que migrar a Bitel ya que no había cobertura de Claro en mi lugar de trabajo, pero en la app de claro sigue saliendo que se renovará mi plan como cada mes y tengo que pagar ese mes, ¿solo será esa única vez o tengo que seguir pagando cada mes a pesar que ya migre?

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Por motivos laborales me cambie de operador siendo postpago","moderationData":{"__ref":"ModerationData:moderation_data:79037"},"body":"

Hola, que tal? 😉👍

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¡NO DEBES PREOCUPARTE! Claro emitirá tu último recibo pero en él solo te cobrarán los días que hayan transcurrido desde el día de facturación hasta el día que migraste. Ejemplo: si tu día de facturación es el 16 de marzo y migraste el 18. Solo pagarás 2 días o 3 según el caso.

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\n

Espero haberte ayudado. Si fue así no olvides marcar como solución y darle like. 😉👍

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Solo se va a realizar un cobro por los dias activos, es decir un prorrateo, asi que no te preocupes :)

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