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Avatar de jordiponcenona
jordiponcenona
Principiante
23-02-2025
Resuelto

Planes postpago

Hola comunidad, no sé si alguien mas tenga el problemas con el plan de 55.90, antes tenia el internet incluso después de haber consumido mis 65 gb esto fue así desde unos 5 meses y ahora este mes de febrero paso el siguiente problema hace unos días solo tengo datos para las aplicaciones, después de haber consumido las gigas, a alguien mas le paso, saben si claro cambio el plan o es algún otro problema alguna solución?

2 Respuestas

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  • Avatar de Zake01
    Zake01
    Leyenda
    24-02-2025

    Hola buenas  si tenías datos después acabado tus Gb  de tu plan puede ser un error de Claro o puede ser que hayas tenido alguna promoción 

    Ahora sobre tu plan una vez terminado tu plan de datos tendrás que comprar paquetes si tu lo deseas para poder usar conexión a Internet solo podrás navegar las aplicaciones que estén disponible en tu plan 

    Igualmente sugiero comunicarte con un asesor para que te brinde mayor información por Clarobot 

     

  • Avatar de judith1212
    judith1212
    Principiante
    24-02-2025

    Te suegiero comunicarte con un asesor recuerda tambien no consumir tus datos demás siempre apagandolos cuando no sea necesario y por cierto yo tambien tuve ese problema contrate la linea de 29.90 que me daban 10 gb y sorprendentemente se me acabo en un día 

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Hola comunidad, no sé si alguien mas tenga el problemas con el plan de 55.90, antes tenia el internet incluso después de haber consumido mis 65 gb esto fue así desde unos 5 meses y ahora este mes de febrero paso el siguiente problema hace unos días solo tengo datos para las aplicaciones, después de haber consumido las gigas, a alguien mas le paso, saben si claro cambio el plan o es algún otro problema alguna solución?

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Planes postpago","moderationData":{"__ref":"ModerationData:moderation_data:85557"},"body":"

Hola buenas  si tenías datos después acabado tus Gb  de tu plan puede ser un error de Claro o puede ser que hayas tenido alguna promoción 

\n

Ahora sobre tu plan una vez terminado tu plan de datos tendrás que comprar paquetes si tu lo deseas para poder usar conexión a Internet solo podrás navegar las aplicaciones que estén disponible en tu plan 

\n

Igualmente sugiero comunicarte con un asesor para que te brinde mayor información por Clarobot 

\n

 

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Te suegiero comunicarte con un asesor recuerda tambien no consumir tus datos demás siempre apagandolos cuando no sea necesario y por cierto yo tambien tuve ese problema contrate la linea de 29.90 que me daban 10 gb y sorprendentemente se me acabo en un día 

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