Discusión del foro

jlSusana

Principiante

05-11-2019

Resuelto

Estoy en USA y no puedo usar el Roaming Internacional, ¿cómo me contacto con atención al cliente?

Roaming Internacional

usa

Quintana24

Leyenda

05-11-2019

Susana,

Te recomiendo llamar al servicio de Roaming Internacional, la llamada es gratuita y solo debes de marcar el siguiente número: (+51) 997-990- 123, ellos te podrán ayudar no te preocupes.

No olvides regalarme un like si te ayudo la información.

¡Buen día!

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Estoy en USA y no puedo usar el Roaming Internacional, ¿cómo me contacto con atención al cliente?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:29199"},"parent":{"__ref":"ForumTopicMessage:message:29183"},"body":"

Susana,

Te recomiendo llamar al servicio de Roaming Internacional, la llamada es gratuita y solo debes de marcar el siguiente número: (+51) 997-990- 123, ellos te podrán ayudar no te preocupes.

No olvides regalarme un like si te ayudo la información.

¡Buen día!

","body@stringLength":"375","rawBody":"

Susana,

Te recomiendo llamar al servicio de Roaming Internacional, la llamada es gratuita y solo debes de marcar el siguiente número: (+51) 997-990- 123, ellos te podrán ayudar no te preocupes.

No olvides regalarme un like si te ayudo la información.

¡Buen día!

","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-11-05T14:37:08.710-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:29199_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":10124},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"CachedAsset:theme:customTheme1-1744273592497":{"__typename":"CachedAsset","id":"theme:customTheme1-1744273592497","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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¡Hola, jlSusana!

Recuerda que las llamadas desde el extranjero al Centro de Atención al Cliente las puedes realizar:

- Desde tu celular Claro llamando al (+51) 997-990- 123 (Clientes No Corporativos)

- Desde tu celular Claro llamando al (+51) 997-990-135 (Clientes Corporativos)

Llamando a uno de esos números podrán verificar tu servicio para que lo utilices sin ningún problema

Ten en cuenta que los SMS recibidos en roaming son gratis.

No olvides de marcar mi respuesta como solución aceptada si te sirvió ¡Saludos! :robothappy:

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