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bencho
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11-09-2020
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Estoy en el extranjero y se me acabo mi paquete de internet, ¿cómo hago para obtener otro?

Estoy en el extranjero y se acabó mi paquete de internet y deseo comprar más, ¿qué debo hacer?

 

 

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  • Avatar de 1v4n2021
    1v4n2021
    08-24-2021

    Hola Reyarturo3 ¿qué tal?

     

    Para realizar el cambio de ciclo de facturación debes comunicarte con un asesor a través del ClaroBot. Ten en cuenta que al realizar el cambio de ciclo de facturación, posiblemente se emitan dos recibos, uno que corresponda al ciclo anterior y otro del nuevo ciclo.  


    ¡Un Saludo!

    Si te ayuda la información, no olvides regalarme un like y marcar mi respuesta como solución.

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Estoy en el extranjero y se acabó mi paquete de internet y deseo comprar más, ¿qué debo hacer?

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Estoy en el extranjero y se me acabo mi paquete de internet, ¿cómo hago para obtener otro?","moderationData":{"__ref":"ModerationData:moderation_data:57209"},"body":"

Hola,

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Puedes comprar paquetes desde el Portal de Compras.

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Más información: https://roaming.claro.com.pe/pais.php?pais_id=54&pais_alias=bahrain

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\n

Saludos.

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Compra un paquete desde la página oficial Claro.pe

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"52","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-11-09T09:43:46.467-05:00","lastPublishTime":"2020-11-09T10:29:22.854-05:00","metrics":{"__typename":"MessageMetrics","views":1753},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:57203/message:57210","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:76851":{"__typename":"User","id":"user:76851","uid":76851,"login":"ivan1985","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-11-08T16:11:01.798-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS03Njg1MS02MTU5aTEzQjk2MkZBQ0Y1NUI3MjU"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:76851"},"ModerationData:moderation_data:57213":{"__typename":"ModerationData","id":"moderation_data:57213","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:57213":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:76851"},"id":"message:57213","revisionNum":3,"uid":57213,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:57203"},"conversation":{"__ref":"Conversation:conversation:57203"},"subject":"Re: Estoy en el extranjero y se me acabo mi paquete de internet, ¿cómo hago para obtener otro?","moderationData":{"__ref":"ModerationData:moderation_data:57213"},"body":"

Hola bencho ¿que tal?

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Yo cuando he viajado, compraba paquetes por el app de Mi Claro, pero ahora estan mejorando esa sección, así que lo puedes hacer llamando gratis al +51 997 990 123, aquí siempre me ayudan también.

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Un gusto poder ayudarte.

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