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Avatar de antonio28
antonio28
Aficionado
30-11-2023
Resuelto

Cómo puedo solicitar préstamo de saldo en Mi claro

mi claro
  • Avatar de Luz38
    Luz38
    19-12-2021

    Hola,

     

    Antes que nada debes considerar algo.

     

    Cuando solicitas una migración de postpago a prepago, el cambio se ejecutará 1 día antes de tu ciclo de facturación. Entonces, lo que debes tener en cuenta es la fecha en la que estás solicitando el cambio ya que de eso dependerá el proceso. 

     

    Por otro lado, si la migración la ejecutaste 1 o 2 días antes de empezar tu ciclo y ya pasó ese tiempo, lo que tendrás que hacer es  insistir con un asesor como te lo han sugerido, lo más probable es que ya te hayan generado un caso y lo esté revisando otra área a fin de darte solución. Intenta comunicarte a través del ClaroBot.

     

    Saludos.

1 Respuesta

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  • Avatar de rcml1980
    rcml1980
    Leyenda
    01-12-2023

    Hola antonio28 

     

    Si te refieres a realizar el préstamo desde el app Mi Claro, aquí te comparto la información:

     

    1. Ingresa a Mi Claro desde tu smartphone y selecciona la opción "compras".

    2. Si cuentas con la opción prestame saldo, selecciona S/ 2.00 o 50MB

    3. Listo.

     

    Si necesitas verificar otras opciones de solicitar préstamo saldo ingresa al siguiente link: https://www.claro.com.pe/personas/beneficios/movil/prestame-saldo/

     

    Si presentas algún inconveniente o problemas en tu solicitud comunícate con un asesor por ClaroBot.

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Cómo puedo solicitar préstamo de saldo en Mi claro","moderationData":{"__ref":"ModerationData:moderation_data:81817"},"body":"

Hola antonio28 

\n

 

\n

Si te refieres a realizar el préstamo desde el app Mi Claro, aquí te comparto la información:

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\n

1. Ingresa a Mi Claro desde tu smartphone y selecciona la opción \"compras\".

\n

2. Si cuentas con la opción prestame saldo, selecciona S/ 2.00 o 50MB

\n

3. Listo.

\n

 

\n

Si necesitas verificar otras opciones de solicitar préstamo saldo ingresa al siguiente link: https://www.claro.com.pe/personas/beneficios/movil/prestame-saldo/

\n

 

\n

Si presentas algún inconveniente o problemas en tu solicitud comunícate con un asesor por ClaroBot.

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