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  • Avatar de Ren93
    Ren93
    Leyenda
    18-01-2019

    ¡Hola, Tatty! :smileyvery-happy:

     

    Súper raro lo que te sucede, pero es importante que tengas en cuenta algunas condiciones que necesitas para hacer uso del servicio, particularmente a mí me paso algo parecido, pero era porque no cumplía con una de las consideraciones, te las dejo aquí:

     

    • La línea tiene que estar activa mínimo 60 días antes que pida el préstamo
    • Tener una antigüedad de 3 meses (al parecer es nuevo)
    • Haber realizado 2 o más recargas en los últimos 30 días

     

    Es más que seguro, que una de estas consideraciones no se estén cumpliendo, cheque este link :robotwink: donde está la info con mayor detalle.

     

    Espero que la info te ayude, si fuese así, no olvides marcar esta respuesta como solución y dejar tu like, con esto ayudaremos a más usuarios con la misma duda.

     

    ¡Un gusto!

     

    *- Renzo -*

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Cuando marco el *212# me dice que no está habilitada.

\n


Cómo puedo hacer para que mi nro. esté habilitado a este servicio ya que es la primera vez que lo solicito.

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Cuando marco el *212# me dice que no está habilitada.

\n


Cómo puedo hacer para que mi nro. esté habilitado a este servicio ya que es la primera vez que lo solicito.

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¿Por qué no puedo realizar el préstamo de saldo?","moderationData":{"__ref":"ModerationData:moderation_data:17969"},"body":"

¡Hola, Tatty! :smileyvery-happy:

\n

 

\n

Súper raro lo que te sucede, pero es importante que tengas en cuenta algunas condiciones que necesitas para hacer uso del servicio, particularmente a mí me paso algo parecido, pero era porque no cumplía con una de las consideraciones, te las dejo aquí:

\n

 

\n\n

 

\n

Es más que seguro, que una de estas consideraciones no se estén cumpliendo, cheque este link :robotwink: donde está la info con mayor detalle.

\n

 

\n

Espero que la info te ayude, si fuese así, no olvides marcar esta respuesta como solución y dejar tu like, con esto ayudaremos a más usuarios con la misma duda.

\n

 

\n

¡Un gusto!

\n

 

\n

*- Renzo -*

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