Este fue el mensaje q me enviaron no es mi culpa que por error se aya hecho una recarga que me facturará en mi próxima boleta de pago, insisto yo no hice esa recarga tal vez por error se realizó como aparece en la pantalla de manera inesperada sin ser solicitada por eso estoy presentando el reclamo en el momento
Me hicieron una recarga que yo no pedí ni solicité, quiero que la quiten.
","kudosSumWeight":0,"postTime":"2020-04-03T12:08:04.823-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:anular recarga","text":"anular recarga","time":"2020-04-03T13:08:02.195-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:recarga","text":"recarga","time":"2016-06-13T15:38:50.846-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:38675_3"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":37915},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:38675":{"__typename":"Conversation","id":"conversation:38675","solved":true,"topic":{"__ref":"ForumTopicMessage:message:38675"},"lastPostingActivityTime":"2021-10-14T17:49:30.419-05:00","lastPostTime":"2021-04-29T18:22:44.692-05:00","unreadReplyCount":9,"isSubscribed":false},"ModerationData:moderation_data:38675":{"__typename":"ModerationData","id":"moderation_data:38675","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:38675_3":{"__typename":"Revision","id":"revision:38675_3","lastEditTime":"2021-10-14T17:49:30.419-05:00"},"ForumReplyMessage:message:38683":{"__typename":"ForumReplyMessage","id":"message:38683","conversation":{"__ref":"Conversation:conversation:38675"},"author":{"__ref":"User:user:79065"},"revisionNum":1,"uid":38683,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"subject":"Re: Cómo cancelar una recarga que no realicé","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:38683"},"parent":{"__ref":"ForumReplyMessage:message:38682"},"body":"Hola Rachyr
Acabo de ver la imagen, y no se te cobrará en tu recibo, ya que los paquetes de megas, se están comprando con los Claro Puntos, y la activación del paquete de megas puede que lo hallas activo por error en un mensaje que te llego.
Saludos
","body@stringLength":"606","rawBody":"Hola
Acabo de ver la imagen, y no se te cobrará en tu recibo, ya que los paquetes de megas, se están comprando con los Claro Puntos, y la activación del paquete de megas puede que lo hallas activo por error en un mensaje que te llego.
Saludos
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Cómo cancelar una recarga que no realicé","moderationData":{"__ref":"ModerationData:moderation_data:38678"},"body":"Hola @Rachyr
\n\n
Una vez realizada la recarga ya no se podrá deshacer porque ya se realizó. Lo que podrías hacer es reportarlo con un asesor a través de ClaroBot para que puedan darte una solución en caso no hayas aceptado dicha recarga.
\n\n
Saludos.
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","body@stringLength":"334","rawBody":"Este fue el mensaje q me enviaron no es mi culpa que por error se aya hecho una recarga que me facturará en mi próxima boleta de pago, insisto yo no hice esa recarga tal vez por error se realizó como aparece en la pantalla de manera inesperada sin ser solicitada por eso estoy presentando el reclamo en el momento
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