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Avatar de LizMont
LizMont
Profesional
07-02-2022
Resuelto

Bug app Mi Claro

Hola chicos, hace unos días estoy teniendo un problema de bug con la app Mi Claro. Tengo un iPhone 6 y al momento de abrir la aplicación se cierra automáticamente. Acabo de desinstalarlo e instalar nuevamente, también he reiniciado mi equipo, pero nada, sigo sin poder entrar a la aplicación.

 

Porfa, ¿alguien que me pueda ayudar? Gracias.

mi claro app
problemas
  • Avatar de Dieguin
    Dieguin
    08-08-2019

    ¡Hola, Jesus!

     

    La app Mi Claro es una plataforma de auto atención que te permite gestionar diversas transacciones de todos los servicios que tienes en Claro.

     

    Algunas de ellos son:

     

    1. Revisar el detalle de tu plan 

    2. Pagar tus recibos y descargarlos

    3. Ver tus consumos 

    4. Afiliarte al débito automático

    5. Comprar paquetes de datos, SMS, voz y más

    6. Cambiar de Plan

    7. Migrar a prepago

    8. Suspender tu línea

     

    ¡Y muchas cosas más! Te lo recomiendo al 100%, es una app bastante útil, a mí me saca de apuros.

     

    Ahora con esta información ya puedes disfrutar sin problemas. ¡Nos vemos!

1 Respuesta

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  • Avatar de Sabio-2022
    Sabio-2022
    Profesional
    07-02-2022

    Hola, mucho gusto.

     

    Actualmente la app de Mi Claro o Claro Club me funcionan con total normalidad, muchas veces el problema pasa con nuestros teléfonos, así que te recomiendo verificar el espacio de tu celular, quizás por ahí sea el problema. Otra buena alternativa que te ofrezco es que le preguntes al ClaroBot para que te puedan ayudar, ya que si no es un problema de tu teléfono, ellos podrán asesorarte y darte la solución.

     

    Mucha suerte y que tu problema se resuelva con éxito. Regálame un Like y resuelto si te sirvió mi información.

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Hola chicos, hace unos días estoy teniendo un problema de bug con la app Mi Claro. Tengo un iPhone 6 y al momento de abrir la aplicación se cierra automáticamente. Acabo de desinstalarlo e instalar nuevamente, también he reiniciado mi equipo, pero nada, sigo sin poder entrar a la aplicación.

\n

 

\n

Porfa, ¿alguien que me pueda ayudar? Gracias.

","body@stringLength":"366","rawBody":"

Hola chicos, hace unos días estoy teniendo un problema de bug con la app Mi Claro. Tengo un iPhone 6 y al momento de abrir la aplicación se cierra automáticamente. Acabo de desinstalarlo e instalar nuevamente, también he reiniciado mi equipo, pero nada, sigo sin poder entrar a la aplicación.

\n

 

\n

Porfa, ¿alguien que me pueda ayudar? Gracias.

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n...","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxMHwxNDowLDM5OjF8MQ","node":{"__ref":"AcceptedSolutionMessage:message:73796"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:73789":{"__typename":"Conversation","id":"conversation:73789","solved":true,"topic":{"__ref":"ForumTopicMessage:message:73789"},"lastPostingActivityTime":"2022-07-25T13:34:28.591-05:00","lastPostTime":"2022-02-07T16:01:38.309-05:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:73789":{"__typename":"ModerationData","id":"moderation_data:73789","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:73789_3":{"__typename":"Revision","id":"revision:73789_3","lastEditTime":"2022-07-25T13:34:28.591-05:00"},"CachedAsset:theme:customTheme1-1744273245114":{"__typename":"CachedAsset","id":"theme:customTheme1-1744273245114","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Bug app Mi Claro","moderationData":{"__ref":"ModerationData:moderation_data:73796"},"body":"

Hola, mucho gusto.

\n

 

\n

Actualmente la app de Mi Claro o Claro Club me funcionan con total normalidad, muchas veces el problema pasa con nuestros teléfonos, así que te recomiendo verificar el espacio de tu celular, quizás por ahí sea el problema. Otra buena alternativa que te ofrezco es que le preguntes al ClaroBot para que te puedan ayudar, ya que si no es un problema de tu teléfono, ellos podrán asesorarte y darte la solución.

\n

 

\n

Mucha suerte y que tu problema se resuelva con éxito. Regálame un Like y resuelto si te sirvió mi información.

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