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Nicosc
Principiante
03-14-2025
Resuelto

Activacion de linea movil

Me cortaron el internet por pago pendiente, lo pague hace 2 horas y sigo sin tener servicio en mi linea, llamo y no contestan las llamadas

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  • Avatar de elvigui_95
    elvigui_95
    Aficionado
    03-14-2025
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    Hola puede haber muchos motivos normalmente cuando pagas se habilita dentro de 5 minutos . Puedes revisarlo en el app mi claro si tú pago fue ingresado correctamente. Al realizar llamada puede que aún te digan que tienes deuda pero normal estarás haciendo llamadas ... Lo peor llamar al 080000123 para que te ayude un asesor

     

  • Avatar de Zake01
    Zake01
    Leyenda
    03-14-2025
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    Hola buenas la reactivación del internet se da aprox en los 30 minutos después de haber realizado el pago. Ahora, si todavía no cuentas con el servicio de internet, lo que puedes hacer es apagar tu módem y volver a encenderlo y nuevamente validar. De lo contrario, debes comunicarte con un asesor a través de ClaroBot para que te puedan ayudar.

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Me cortaron el internet por pago pendiente, lo pague hace 2 horas y sigo sin tener servicio en mi linea, llamo y no contestan las llamadas

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Me cortaron el internet por pago pendiente, lo pague hace 2 horas y sigo sin tener servicio en mi linea, llamo y no contestan las llamadas

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Hola puede haber muchos motivos normalmente cuando pagas se habilita dentro de 5 minutos . Puedes revisarlo en el app mi claro si tú pago fue ingresado correctamente. Al realizar llamada puede que aún te digan que tienes deuda pero normal estarás haciendo llamadas ... Lo peor llamar al 080000123 para que te ayude un asesor

 

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Hola puede haber muchos motivos normalmente cuando pagas se habilita dentro de 5 minutos . Puedes revisarlo en el app mi claro si tú pago fue ingresado correctamente. Al realizar llamada puede que aún te digan que tienes deuda pero normal estarás haciendo llamadas ... Lo peor llamar al 080000123 para que te ayude un asesor

 

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Hola buenas la reactivación del internet se da aprox en los 30 minutos después de haber realizado el pago. Ahora, si todavía no cuentas con el servicio de internet, lo que puedes hacer es apagar tu módem y volver a encenderlo y nuevamente validar. De lo contrario, debes comunicarte con un asesor a través de ClaroBot para que te puedan ayudar.

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Hola buenas la reactivación del internet se da aprox en los 30 minutos después de haber realizado el pago. Ahora, si todavía no cuentas con el servicio de internet, lo que puedes hacer es apagar tu módem y volver a encenderlo y nuevamente validar. De lo contrario, debes comunicarte con un asesor a través de ClaroBot para que te puedan ayudar.

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