Discusión del foro

Avatar de Leonp
Leonp
Principiante
09-09-2024
Resuelto

¿Por qué mi saldo se acaba rápido?

Acabo de hacer una recarga de 5 soles a un familiar y no paso ni 10 min y ya no tenía saldo de llamada y datos móviles se acabo todo.

saldo
  • Avatar de Zake01
    Zake01
    04-11-2024

    Hola buenas si tienes un plan postapago sí tienes claro música ilimitado hasta que tú sigas con Claro eso ya va a variar  según tú con  línea acá te dejo un link de información https://www.claro.com.pe/personas/app/claro-musica/

     

    Si tienes alguna duda adicional te aconsejo comunicarte con un asesor a través de ClaroBot.

     

    Saludos,

     

1 Respuesta

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  • Avatar de Zake01
    Zake01
    Leyenda
    09-09-2024

    Hola buenas te sugiero que te contactes con un asesor para que ellos te puedan ayudar a solucionar tu problema puede ser que algo se esté cobrando automáticamente por eso es que rápido se consume tu saldo comunícate por ClaroBot o llamando al 123.

     

    Saludos,

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¿Por qué mi saldo se acaba rápido?","moderationData":{"__ref":"ModerationData:moderation_data:84104"},"body":"

Hola buenas te sugiero que te contactes con un asesor para que ellos te puedan ayudar a solucionar tu problema puede ser que algo se esté cobrando automáticamente por eso es que rápido se consume tu saldo comunícate por ClaroBot o llamando al 123.

\n

 

\n

Saludos,

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