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Avatar de Cáceres28-23
Cáceres28-23
Principiante
23-09-2022
Resuelto

¿Por qué se acabo mis Gigas tan rápido?

Tengo el plan de postpago 39.90 de 25GB y se fueron solo en 1 día! De a ver contratado el plan y adquirir el chip línea nueva. Esto no pasaba con mi antigua compañía Movistar y utilizó las mismas app y lo mismo de Gigas. 

gigas
saldo

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  • Avatar de rcml1980
    rcml1980
    Leyenda
    23-09-2022

    Hola Cáceres28-23 

     

    Si tienes problemas con la asignación de tus Gigas por tu plan Max de 39.90 debes contactarte con un asesor a través de ClaroBot, para que puedan ayudarte a validarlo.

     

    Quizás sea un error del sistema, verificalo a través de Mi Claro app, revisa tus consumos y saldos.

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¿Por qué se acabo mis Gigas tan rápido?","moderationData":{"__ref":"ModerationData:moderation_data:77337"},"body":"

Hola Cáceres28-23 

\n

 

\n

Si tienes problemas con la asignación de tus Gigas por tu plan Max de 39.90 debes contactarte con un asesor a través de ClaroBot, para que puedan ayudarte a validarlo.

\n

 

\n

Quizás sea un error del sistema, verificalo a través de Mi Claro app, revisa tus consumos y saldos.

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