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  • Avatar de jesusd23
    jesusd23
    Leyenda
    03-12-2022

    Hola Lushoxd123 

     

    Te comento que si el servicio fue prepago y no recargaste en un plazo de 270 días, se da de baja automáticamente y no podrás recuperarlo. Si fue postpago y estuvo más de 60 días dado de baja, tampoco podrás recuperarlo. Si no aplicas a lo mencionado, te recomiendo que te comuniques con el ClaroBot que se encuentra en la parte inferior derecha de la pantalla o llamando al 0 800 00 123 para que te brinden el soporte correspondiente en reactivar tu servicio. 

     

    Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like :smileyvery-happy:


    Saludos.

    • Avatar de Edwinzhito123
      Edwinzhito123
      Principiante
      21-08-2023

      Llamando al número que me da tengo la esperanza de poder recuperar mi número? 

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¿Cómo recupero mi número suspendido, si después de unos meses recién quiero recuperar mi número?","moderationData":{"__ref":"ModerationData:moderation_data:78162"},"body":"

Hola Lushoxd123 

\n

 

\n

Te comento que si el servicio fue prepago y no recargaste en un plazo de 270 días, se da de baja automáticamente y no podrás recuperarlo. Si fue postpago y estuvo más de 60 días dado de baja, tampoco podrás recuperarlo. Si no aplicas a lo mencionado, te recomiendo que te comuniques con el ClaroBot que se encuentra en la parte inferior derecha de la pantalla o llamando al 0 800 00 123 para que te brinden el soporte correspondiente en reactivar tu servicio. 

\n

 

\n

Espero que te sirva la información, si es así acéptala como solución y por favor regálame un like :smileyvery-happy:


Saludos.

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Llamando al número que me da tengo la esperanza de poder recuperar mi número? 

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