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Nanfu
Aficionado
02-09-2021

Buen dia,

 

El IVR como su siglas indica es la respuesta de voz interactiva, esta puede ser usado como guía hacia los usuarios con la finalidad de que puedan ser atendidos de una manera más simplificada a lo tradicional, ejemplo de IVR es la locución que se aparece cuando llamas al 123 y te brinda un conjunto de opciones en función a tu necesidad (compra, renovación, solicitud, reclamos, averías), otro ejemplo seria cuando llamas a los bancos, tiendas por departamento, etc.

 

Espero haberte ayudado y que tengas un buen día.

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¿Qué es ivr?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:70264"},"parent":{"__ref":"ForumTopicMessage:message:70161"},"body":"

Buen dia,

\n

 

\n

El IVR como su siglas indica es la respuesta de voz interactiva, esta puede ser usado como guía hacia los usuarios con la finalidad de que puedan ser atendidos de una manera más simplificada a lo tradicional, ejemplo de IVR es la locución que se aparece cuando llamas al 123 y te brinda un conjunto de opciones en función a tu necesidad (compra, renovación, solicitud, reclamos, averías), otro ejemplo seria cuando llamas a los bancos, tiendas por departamento, etc.

\n

 

\n

Espero haberte ayudado y que tengas un buen día.

","body@stringLength":"574","rawBody":"

Buen dia,

\n

 

\n

El IVR como su siglas indica es la respuesta de voz interactiva, esta puede ser usado como guía hacia los usuarios con la finalidad de que puedan ser atendidos de una manera más simplificada a lo tradicional, ejemplo de IVR es la locución que se aparece cuando llamas al 123 y te brinda un conjunto de opciones en función a tu necesidad (compra, renovación, solicitud, reclamos, averías), otro ejemplo seria cuando llamas a los bancos, tiendas por departamento, etc.

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Espero haberte ayudado y que tengas un buen día.

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¡Oliii, Lucio! El IVR, es ese tono de locución que escuchas cuando llamas al 123 de Claro y comienzan a decirte marca 1 para tal cosa, marca 2 para esto y así sucesivamente con otras opciones de llamada.

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Si quieres ampliar la información, puedes comunicarte con un asesor a través del ClaroBot. 

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¡Espero haberte ayudado! :robothappy:

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