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Avatar de Josytaian
Josytaian
Principiante
09-06-2021
Resuelto

¿Por qué no puedo usar mi Messenger con mis datos?

messenger
uso de datos
  • Avatar de Hannah-123
    Hannah-123
    09-06-2021

    ¡Oliiii, amiguitaaaa! :robothappy:


    Te recomiendo que verifiques la cantidad de megas que dispones desde la app Mi Claro.

     

    Después puedes probar desactivando y activando nuevamente tus datos, eso siempre funciona :D. Si el problema sigue sería mejor que te comuniques con un asesor a través del ClaroBot.


    ¡Suerteeee! :heart:

2 Respuestas

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  • Avatar de SFtasy9
    SFtasy9
    Leyenda
    09-06-2021

    Hola!

     

    En el caso que detectes que todas las app que necesiten de internet sí funciones, pero msm no, el problema es del APP. Te sugiero desinstalarlo y volver a instalarlo. Eso yo hago cuando tengo problemas con Tik Tok, y sí me sirve.

     

    Si eso no ayuda, debería llamar al 123. 

  • Avatar de Hannah-123
    Hannah-123
    Leyenda
    09-06-2021

    ¡Oliiii, amiguitaaaa! :robothappy:


    Te recomiendo que verifiques la cantidad de megas que dispones desde la app Mi Claro.

     

    Después puedes probar desactivando y activando nuevamente tus datos, eso siempre funciona :D. Si el problema sigue sería mejor que te comuniques con un asesor a través del ClaroBot.


    ¡Suerteeee! :heart:

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¿Por qué no puedo usar mi Messenger con mis datos?","moderationData":{"__ref":"ModerationData:moderation_data:67641"},"body":"

Hola!

\n

 

\n

En el caso que detectes que todas las app que necesiten de internet sí funciones, pero msm no, el problema es del APP. Te sugiero desinstalarlo y volver a instalarlo. Eso yo hago cuando tengo problemas con Tik Tok, y sí me sirve.

\n

 

\n

Si eso no ayuda, debería llamar al 123. 

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¡Oliiii, amiguitaaaa! :robothappy:

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Te recomiendo que verifiques la cantidad de megas que dispones desde la app Mi Claro.

\n

 

\n

Después puedes probar desactivando y activando nuevamente tus datos, eso siempre funciona :D. Si el problema sigue sería mejor que te comuniques con un asesor a través del ClaroBot.

\n


¡Suerteeee! :heart:

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