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04-08-2022

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¿Hasta cuando Claro permitirá actualizaciones de Huawei P30 pro?

Buenas tardes, sé que Claro no vende o ha quitado en su catálogo a la marca Huawei por motivo de la baja de ventas por culpa del veto de los EE.UU. Las ventas bajaron considerablemente para Claro en la marca Huawei en específico, pero eso no quita que nos deje sin soporte y actualizaciones a nuestros celulares. Desde hace mucho tiempo estoy con Android 10 y ya salió el Android 11 o Emui 11 de la marca, pero Claro no libera las actualizaciones. Huawei no puede hacer nada ya que tiene que contar con la homologación y el permiso de Claro. Además, cuando compramos un producto tenemos la garantía de Claro para tener el soporte y las actualizaciones.

Se solicita el soporte y actualización es.

actualizaciones

huawei

rcml1980
04-09-2022
Hola johnvela,

Recuerda que aquí en la Comunidad todos somos clientes que ayudamos a otras personas a través de nuestra experiencia personal.

Por lo que he podido revisar en foros sobre la marca Huawei, la misma marca ha anunciado la actualización de ciertos modelos para el primer trimestre del año 2022, así que debemos estar atentos hasta que aparezca el aviso de actualización. Sin embargo, esta actualización del EMUI 12 con Android 11, no garantiza el correcto funcionamiento del equipo, quizás la demora se deba a eso. Por otro lado, como sabemos, siempre somos los últimos en recibir la actualización en casi la mayoría de marcas, por lo que quizás llegue después del medio año.

Respecto al "veto" este fue en el año 2019 hasta el 2020, donde llegaron a un acuerdo para las actualizaciones garantizadas en todos sus equipos desde antes de esa fecha del 2020; sin embargo, para los nuevos modelos ya llegaría con su propio servicio más conocido como HMS, por lo cual ya no se podrá tener los servicios Google en estos modelos porque tendrá su propia plataforma.

Toda actualización siempre depende de la marca y sobre todo de las pruebas que realicen en los equipos donde va a impactar dicha mejora porque podría presentarte problemas o más lentitud, etc. Solo te recomiendo estar atento cuando te llegue el aviso de notificación de actualización vía OTA, recuerda tener una conexión WiFi y la batería cargada más del 90%.

Mas información en el siguiente link: Equipos Huawei Actualización EMUI12 Android 11 para el año 2022.

1 Respuesta

rcml1980
Leyenda
04-09-2022
Copiar enlace
Informe
Hola johnvela,

Recuerda que aquí en la Comunidad todos somos clientes que ayudamos a otras personas a través de nuestra experiencia personal.

Por lo que he podido revisar en foros sobre la marca Huawei, la misma marca ha anunciado la actualización de ciertos modelos para el primer trimestre del año 2022, así que debemos estar atentos hasta que aparezca el aviso de actualización. Sin embargo, esta actualización del EMUI 12 con Android 11, no garantiza el correcto funcionamiento del equipo, quizás la demora se deba a eso. Por otro lado, como sabemos, siempre somos los últimos en recibir la actualización en casi la mayoría de marcas, por lo que quizás llegue después del medio año.

Respecto al "veto" este fue en el año 2019 hasta el 2020, donde llegaron a un acuerdo para las actualizaciones garantizadas en todos sus equipos desde antes de esa fecha del 2020; sin embargo, para los nuevos modelos ya llegaría con su propio servicio más conocido como HMS, por lo cual ya no se podrá tener los servicios Google en estos modelos porque tendrá su propia plataforma.

Toda actualización siempre depende de la marca y sobre todo de las pruebas que realicen en los equipos donde va a impactar dicha mejora porque podría presentarte problemas o más lentitud, etc. Solo te recomiendo estar atento cuando te llegue el aviso de notificación de actualización vía OTA, recuerda tener una conexión WiFi y la batería cargada más del 90%.

Mas información en el siguiente link: Equipos Huawei Actualización EMUI12 Android 11 para el año 2022.

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Se solicita el soporte y actualización es.

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Se solicita el soporte y actualización es.

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Las ventas bajaron considerablemente para Claro en 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Hola johnvela,

Recuerda que aquí en la Comunidad todos somos clientes que ayudamos a otras personas a través de nuestra experiencia personal.

Por lo que he podido revisar en foros sobre la marca Huawei, la misma marca ha anunciado la actualización de ciertos modelos para el primer trimestre del año 2022, así que debemos estar atentos hasta que aparezca el aviso de actualización. Sin embargo, esta actualización del EMUI 12 con Android 11, no garantiza el correcto funcionamiento del equipo, quizás la demora se deba a eso. Por otro lado, como sabemos, siempre somos los últimos en recibir la actualización en casi la mayoría de marcas, por lo que quizás llegue después del medio año.

Respecto al \"veto\" este fue en el año 2019 hasta el 2020, donde llegaron a un acuerdo para las actualizaciones garantizadas en todos sus equipos desde antes de esa fecha del 2020; sin embargo, para los nuevos modelos ya llegaría con su propio servicio más conocido como HMS, por lo cual ya no se podrá tener los servicios Google en estos modelos porque tendrá su propia plataforma.

Toda actualización siempre depende de la marca y sobre todo de las pruebas que realicen en los equipos donde va a impactar dicha mejora porque podría presentarte problemas o más lentitud, etc. Solo te recomiendo estar atento cuando te llegue el aviso de notificación de actualización vía OTA, recuerda tener una conexión WiFi y la batería cargada más del 90%.

Mas información en el siguiente link: Equipos Huawei Actualización EMUI12 Android 11 para el año 2022.

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Hola ,

Recuerda que aquí en la Comunidad todos somos clientes que ayudamos a otras personas a través de nuestra experiencia personal.

Mas información en el siguiente link: Equipos Huawei Actualización EMUI12 Android 11 para el año 2022.

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