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Nicolas666
Principiante
19-08-2023
Resuelto

¿Cuánto tiempo debo esperar para poder usar mi chip? si he sacado duplicado y es postpago

Hoy saqué un duplicado de mi chip Postpago, con mismo número, pero me urge usar el chip, han pasado al menos una hora, o si hubiese algún número para llamar para saber si ya está.
O si en todo caso habría algún percance si lo pongo y uso ahora (habiendo pasado 1 hora).

chip repuesto

1 Respuesta

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  • Avatar de rcml1980
    rcml1980
    Leyenda
    19-08-2023

    Hola Nicolas666 

     

    Te comento que por normativa de Osiptel el nuevo chip de reposición que solicitamos se activará a las 4 horas de presentado la solicitud. Si ya ha pasado 1 hora aún falta unas horas como indica el mismo regulador de las telecomunicaciones, esto por seguridad de todos los usuarios o abonados.

     

    Si ya ha pasado más de ese tiempo indicado te recomiendo que te contactes con un asesor por ClaroBot para que puedan ayudarte a verificarlo.

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Hoy saqué un duplicado de mi chip Postpago, con mismo número, pero me urge usar el chip, han pasado al menos una hora, o si hubiese algún número para llamar para saber si ya está.
O si en todo caso habría algún percance si lo pongo y uso ahora (habiendo pasado 1 hora).

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Hoy saqué un duplicado de mi chip Postpago, con mismo número, pero me urge usar el chip, han pasado al menos una hora, o si hubiese algún número para llamar para saber si ya está.
O si en todo caso habría algún percance si lo pongo y uso ahora (habiendo pasado 1 hora).

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¿Cuánto tiempo debo esperar para poder usar mi chip? si he sacado duplicado y es postpago","moderationData":{"__ref":"ModerationData:moderation_data:80860"},"body":"

Hola Nicolas666 

\n

 

\n

Te comento que por normativa de Osiptel el nuevo chip de reposición que solicitamos se activará a las 4 horas de presentado la solicitud. Si ya ha pasado 1 hora aún falta unas horas como indica el mismo regulador de las telecomunicaciones, esto por seguridad de todos los usuarios o abonados.

\n

 

\n

Si ya ha pasado más de ese tiempo indicado te recomiendo que te contactes con un asesor por ClaroBot para que puedan ayudarte a verificarlo.

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