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Avatar de rockosdk
rockosdk
Principiante
19-08-2024
Resuelto

¿Claro ya entrega código QR para eSIM?

Quisiera saber si Claro Perú ya entrega código QR físico para activar eSIM o siguen engañando a los usuarios que no compran los equipos celulares con ellos, te cobran 5 soles para activar la eSIM, manipulan tu celular luego te lo devuelven junto a una tarjeta sim física y te dicen que ya esta y que esperes de 4 horas a 48 horas para que se active, lo cual me paso a mi hace un año y la eSIM nunca se activó y tuve que usar la sim física. Esto fue en el Claro de Jirón de la Unión.

5 Respuestas

  • Sí, Claro Perú ya entrega códigos QR físicos para activar eSIM. Si tienes un dispositivo compatible, puedes solicitar la activación de la eSIM y recibir un código QR que puedes escanear con tu teléfono. Sin embargo, es recomendable que verifiques este procedimiento directamente en una tienda oficial de Claro o a través del servicio de atención al cliente para asegurarte de que recibes el código QR correcto y evitar problemas de activación.

    • Avatar de josebm
      josebm
      Principiante

      A mi y a un amigo nos pasó lo mismo, llegaste a solucionarlo ?

  • Hola buenas te comento que actualmente ya esta disponible en la empresa operadora Claro, por ahora solo se encuentra disponible para planes postpago, planes ClaroEmpresas y Negocios. Espero pronto este para líneas prepago, sería genial verdad. 

     

    En la Comunidad encontré un artículo que se te ayudara bastante, y sobre todo a validar que equipos android puedes tener la tecnología eSIM, solo dale click aquí para que puedas revisarlo.

     

    Si necesitas más información, contáctate con un asesor a través de ClaroBot para que puedan ayudarte.

     

    Saludos,

  • Avatar de VRR
    VRR
    Principiante

    Me sucede lo mismo, fuimos como empresa al CAC del Mall Aventura Porongoche en Arequipa, me hicieron el procedimiento indicado de manipular los celulares por un momento, autorizar la operación por mi cuenta de MI CLARO EMPRESA y después me dijeron espera 4 horas, pasa por caja a cancelar el chip de respaldo en caso se tenga complicaciones en la activacion del e-sim y hasta la fecha tengo los equipos sin funcionar, pasaron 2 días de espera, llamo a Claro me indican que se van a comunicar conmigo. Sin embargo, la empresa se ve comprometida y perjudicada por este mal procedimiento aplicado por CLARO. 

  • Avatar de Maximus1
    Maximus1
    Principiante

    Y se puede saber por qué Claro sigue obligando a que uno lleve el equipo para activar el eSIM? Qué sucede con las personas que usan las líneas y no se encuentran en el mismo lugar que el titular. Entel lo envía por correo, Movistar lo entrega en una pequeña tarjeta; Claro debe facilitar las solicitudes de los clientes y no hacerla mas engorrosa.

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Quisiera saber si Claro Perú ya entrega código QR físico para activar eSIM o siguen engañando a los usuarios que no compran los equipos celulares con ellos, te cobran 5 soles para activar la eSIM, manipulan tu celular luego te lo devuelven junto a una tarjeta sim física y te dicen que ya esta y que esperes de 4 horas a 48 horas para que se active, lo cual me paso a mi hace un año y la eSIM nunca se activó y tuve que usar la sim física. Esto fue en el Claro de Jirón de la Unión.

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Quisiera saber si Claro Perú ya entrega código QR físico para activar eSIM o siguen engañando a los usuarios que no compran los equipos celulares con ellos, te cobran 5 soles para activar la eSIM, manipulan tu celular luego te lo devuelven junto a una tarjeta sim física y te dicen que ya esta y que esperes de 4 horas a 48 horas para que se active, lo cual me paso a mi hace un año y la eSIM nunca se activó y tuve que usar la sim física. Esto fue en el Claro de Jirón de la Unión.

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Sí, Claro Perú ya entrega códigos QR físicos para activar eSIM. Si tienes un dispositivo compatible, puedes solicitar la activación de la eSIM y recibir un código QR que puedes escanear con tu teléfono. Sin embargo, es recomendable que verifiques este procedimiento directamente en una tienda oficial de Claro o a través del servicio de atención al cliente para asegurarte de que recibes el código QR correcto y evitar problemas de activación.

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A mi y a un amigo nos pasó lo mismo, llegaste a solucionarlo ?

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Hola buenas te comento que actualmente ya esta disponible en la empresa operadora Claro, por ahora solo se encuentra disponible para planes postpago, planes ClaroEmpresas y Negocios. Espero pronto este para líneas prepago, sería genial verdad. 

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En la Comunidad encontré un artículo que se te ayudara bastante, y sobre todo a validar que equipos android puedes tener la tecnología eSIM, solo dale click aquí para que puedas revisarlo.

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Si necesitas más información, contáctate con un asesor a través de ClaroBot para que puedan ayudarte.

\n

 

\n

Saludos,

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Me sucede lo mismo, fuimos como empresa al CAC del Mall Aventura Porongoche en Arequipa, me hicieron el procedimiento indicado de manipular los celulares por un momento, autorizar la operación por mi cuenta de MI CLARO EMPRESA y después me dijeron espera 4 horas, pasa por caja a cancelar el chip de respaldo en caso se tenga complicaciones en la activacion del e-sim y hasta la fecha tengo los equipos sin funcionar, pasaron 2 días de espera, llamo a Claro me indican que se van a comunicar conmigo. Sin embargo, la empresa se ve comprometida y perjudicada por este mal procedimiento aplicado por CLARO. 

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Y se puede saber por qué Claro sigue obligando a que uno lleve el equipo para activar el eSIM? Qué sucede con las personas que usan las líneas y no se encuentran en el mismo lugar que el titular. Entel lo envía por correo, Movistar lo entrega en una pequeña tarjeta; Claro debe facilitar las solicitudes de los clientes y no hacerla mas engorrosa.

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