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Avatar de Anel18
Anel18
Principiante
07-19-2021
Resuelto

¿Cómo soluciono el error [OR-DVASA2-02] en Google Play?

Ayuda, ya no sé qué hacer, intento activarlo pero no me deja :c

  • Hola,

     

    Buscando en la Comunidad encontré un artículo donde mencionan la tecnología MESH WiFi 360 en Claro, dependiendo de cuantos equipos necesites entre 2 o 3 repetidores. Recuerda que con esta opción no tendrías ningún problema de compatibilidad, espero lo puedas revisar y evaluar costo/beneficio.

     

    https://comunidad.claro.com.pe/t5/Art%C3%ADculos/WiFi-360-De-qu%C3%A9-trata-y-para-qu%C3%A9-sirve/ba-p/70525

     

    Respecto al modelo MESH en la marca Tplink también debería de trabajar sin ningún problema, solo sería un tema de realizar la configuración correctamente y algo muy importante de que trabajen en el mismo segmento de red. No olvides que toda configuración queda bajo tu responsabilidad.

7 Respuestas

  • Hola amigo. 

    Hasta donde se esté error en netamente de Google play. Puedes hacer llegar tu reclamo mediante este Link y te solucionar de inmediato. 

    http://bit.ly/2L4Hz95

    Espero le ayude mi respuesta, si es así no se olvide de darle like y aceptar como solución. 

  • Hola amigo. 

    Hasta donde se esté error en netamente de Google play. Puedes hacer llegar tu reclamo mediante este Link y te solucionar de inmediato. 

    http://bit.ly/2L4Hz95

    Espero le ayude mi respuesta, si es así no se olvide de darle like y aceptar como solución. 

  • ¡Hola amigo!

     

        Te comento que ese tipo de error lo puedes reportar a través de un asesor mediante el canal de Facebook con gusto te ayudaran.

     

    Si mi respuesta te ayudo a solucionar tu duda, no olvides dar like y aceptarla como solución.

     

     ¡Saludos cordiales, cuídate mucho!

     

     ¡Feliz Lunes, sonríele a la vida! 💛🖤

     

     #Super ususario Quintana24 siempre atento para ayudar. 

     

    #ClaroLover 

  • Hola amigo la solución mas rápida  es crearte una nueva cuenta de gmail ya que ese error sale cuando te banean, o detectan algún tipo de inseguridad para que no te hackean. Ten cuidado y revisa las credenciales de seguridad de tu gmail actual.

     

    Por ello una nueva cuenta solucionaría rápidamente.

     

    Slds.

  • Hola hermana,

     

    Me pasó lo mismo y lo resolví cambiando el método de pago, intenta hacerlo lo mismo, pero también valida que cumplas con todos los requisitos, ya que si el sistema reconoce que no los cumples no podrás efectuarlo. Si no funciona hermana, sería bueno que te comuniques con un asesor a través del ClaroBot.

     

    Dieguin

    • Avatar de Sampayo
      Sampayo
      Principiante

      Como puedo activar el modo de la facturación en play story para poder hacer compras en el juego de mgg 

  • Hola Anel18 

     

    Te comento que el mensaje que nos compartes se refiere a que no estas cumpliendo los requisitos para la facturación en Google Play, recuerda que para prepago está inhabilitado.

     

    Si deseas mayor información, te comparto el siguiente artículo que publicó un Super Usuario aquí en la Comu, el cual te brinda toda lo que necesitas saber, y de acuerdo a esto puedas revisar que no estarías cumpliendo para poder acceder.

     

    https://comunidad.claro.com.pe/t5/Art%C3%ADculos/Compra-de-aplicaciones-y-juegos-en-Google-Play-con-...

     

    Recuerda que también puedes escribir por el inbox del Facebook de Claro Perú, para que seas atendido por un asesor y te ayude a solucionar el problema que presentas.

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Ayuda, ya no sé qué hacer, intento activarlo pero no me deja :c

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Ayuda, ya no sé qué hacer, intento activarlo pero no me deja :c

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¿Cómo soluciono el error [OR-DVASA2-02] en Google Play?","moderationData":{"__ref":"ModerationData:moderation_data:68660"},"body":"

Hola amigo. 

Hasta donde se esté error en netamente de Google play. Puedes hacer llegar tu reclamo mediante este Link y te solucionar de inmediato. 

http://bit.ly/2L4Hz95

Espero le ayude mi respuesta, si es así no se olvide de darle like y aceptar como solución. 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":2,"repliesCount":0,"postTime":"2021-07-19T09:24:14.951-05:00","lastPublishTime":"2021-07-19T09:24:14.951-05:00","metrics":{"__typename":"MessageMetrics","views":14989},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:68657/message:68660","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"390","rawBody":"

Hola amigo. 

Hasta donde se esté error en netamente de Google play. Puedes hacer llegar tu reclamo mediante este Link y te solucionar de inmediato. 

http://bit.ly/2L4Hz95

Espero le ayude mi respuesta, si es así no se olvide de darle like y aceptar como solución. 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:68660_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:68662":{"__typename":"ModerationData","id":"moderation_data:68662","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:68662":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:135296"},"id":"message:68662","revisionNum":1,"uid":68662,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:68657"},"conversation":{"__ref":"Conversation:conversation:68657"},"subject":"Re: ¿Cómo soluciono el error [OR-DVASA2-02] en Google Play?","moderationData":{"__ref":"ModerationData:moderation_data:68662"},"body":"

Hola amigo. 

Hasta donde se esté error en netamente de Google play. Puedes hacer llegar tu reclamo mediante este Link y te solucionar de inmediato. 

http://bit.ly/2L4Hz95

Espero le ayude mi respuesta, si es así no se olvide de darle like y aceptar como solución. 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":2,"repliesCount":0,"postTime":"2021-07-19T09:25:26.925-05:00","lastPublishTime":"2021-07-19T09:25:26.925-05:00","metrics":{"__typename":"MessageMetrics","views":14972},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:68657/message:68662","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"428","rawBody":"

Hola amigo. 

Hasta donde se esté error en netamente de Google play. Puedes hacer llegar tu reclamo mediante este Link y te solucionar de inmediato. 

http://bit.ly/2L4Hz95

Espero le ayude mi respuesta, si es así no se olvide de darle like y aceptar como solución. 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:68662_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:75178":{"__typename":"User","id":"user:75178","uid":75178,"login":"Quintana24","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-10-03T09:30:37.847-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS03NTE3OC04ODMxaTYzNjNCQzI4RjU4MzBDNkI"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:75178"},"ModerationData:moderation_data:68658":{"__typename":"ModerationData","id":"moderation_data:68658","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:68658":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:75178"},"id":"message:68658","revisionNum":1,"uid":68658,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:68657"},"conversation":{"__ref":"Conversation:conversation:68657"},"subject":"Re: ¿Cómo soluciono el error [OR-DVASA2-02] en Google Play?","moderationData":{"__ref":"ModerationData:moderation_data:68658"},"body":"

¡Hola amigo!

\n

 

\n

    Te comento que ese tipo de error lo puedes reportar a través de un asesor mediante el canal de Facebook con gusto te ayudaran.

\n

 

\n

Si mi respuesta te ayudo a solucionar tu duda, no olvides dar like y aceptarla como solución.

\n

 

\n

 ¡Saludos cordiales, cuídate mucho!

\n

 

\n

 ¡Feliz Lunes, sonríele a la vida! 💛🖤

\n

 

\n

 #Super ususario Quintana24 siempre atento para ayudar. 

\n

 

\n

#ClaroLover 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"223","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-07-19T09:08:22.008-05:00","lastPublishTime":"2021-07-19T09:08:22.008-05:00","metrics":{"__typename":"MessageMetrics","views":14932},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:68657/message:68658","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"658","rawBody":"

¡Hola amigo!

\n

 

\n

    Te comento que ese tipo de error lo puedes reportar a través de un asesor mediante el canal de Facebook con gusto te ayudaran.

\n

 

\n

Si mi respuesta te ayudo a solucionar tu duda, no olvides dar like y aceptarla como solución.

\n

 

\n

 ¡Saludos cordiales, cuídate mucho!

\n

 

\n

 ¡Feliz Lunes, sonríele a la vida! 💛🖤

\n

 

\n

 #Super ususario Quintana24 siempre atento para ayudar. 

\n

 

\n

#ClaroLover 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:68658_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:57152":{"__typename":"User","id":"user:57152","uid":57152,"login":"Stormspirt","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-12-21T14:37:43.113-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS01NzE1Mi05MzM1aTlFOTAyRkY4QUM0OUIzOEE"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:57152"},"ModerationData:moderation_data:68665":{"__typename":"ModerationData","id":"moderation_data:68665","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:68665":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:57152"},"id":"message:68665","revisionNum":2,"uid":68665,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:68657"},"conversation":{"__ref":"Conversation:conversation:68657"},"subject":"Re: ¿Cómo soluciono el error [OR-DVASA2-02] en Google Play?","moderationData":{"__ref":"ModerationData:moderation_data:68665"},"body":"

Hola amigo la solución mas rápida  es crearte una nueva cuenta de gmail ya que ese error sale cuando te banean, o detectan algún tipo de inseguridad para que no te hackean. Ten cuidado y revisa las credenciales de seguridad de tu gmail actual.

\n

 

\n

Por ello una nueva cuenta solucionaría rápidamente.

\n

 

\n

Slds.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-07-19T10:05:36.585-05:00","lastPublishTime":"2022-06-09T14:00:21.745-05:00","metrics":{"__typename":"MessageMetrics","views":14939},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:68657/message:68665","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"355","rawBody":"

Hola amigo la solución mas rápida  es crearte una nueva cuenta de gmail ya que ese error sale cuando te banean, o detectan algún tipo de inseguridad para que no te hackean. Ten cuidado y revisa las credenciales de seguridad de tu gmail actual.

\n

 

\n

Por ello una nueva cuenta solucionaría rápidamente.

\n

 

\n

Slds.

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:68665_2"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:61034":{"__typename":"User","id":"user:61034","uid":61034,"login":"Dieguin","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-02-06T14:17:47.815-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:61034"},"ModerationData:moderation_data:68669":{"__typename":"ModerationData","id":"moderation_data:68669","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:155923":{"__typename":"User","id":"user:155923","uid":155923,"login":"Sampayo","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-11-01T19:31:40.155-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:155923"},"AcceptedSolutionMessage:message:68669":{"__typename":"AcceptedSolutionMessage","uid":68669,"id":"message:68669","revisionNum":3,"author":{"__ref":"User:user:61034"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:68657"},"conversation":{"__ref":"Conversation:conversation:68657"},"subject":"Re: ¿Cómo soluciono el error [OR-DVASA2-02] en Google Play?","moderationData":{"__ref":"ModerationData:moderation_data:68669"},"body":"

Hola hermana,

\n

 

\n

Me pasó lo mismo y lo resolví cambiando el método de pago, intenta hacerlo lo mismo, pero también valida que cumplas con todos los requisitos, ya que si el sistema reconoce que no los cumples no podrás efectuarlo. Si no funciona hermana, sería bueno que te comuniques con un asesor a través del ClaroBot.

\n

 

\n

Dieguin

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2021-07-19T13:17:41.975-05:00","lastPublishTime":"2023-12-26T17:47:31.009-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":15012},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:68657/message:68669","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:77854"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"634","rawBody":"

Hola hermana,

\n

 

\n

Me pasó lo mismo y lo resolví cambiando el método de pago, intenta hacerlo lo mismo, pero también valida que cumplas con todos los requisitos, ya que si el sistema reconoce que no los cumples no podrás efectuarlo. Si no funciona hermana, sería bueno que te comuniques con un asesor a través del ClaroBot.

\n

 

\n

Dieguin

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:68669_3"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:77854":{"__typename":"ModerationData","id":"moderation_data:77854","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:77854":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:155923"},"id":"message:77854","revisionNum":1,"uid":77854,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"AcceptedSolutionMessage:message:68669"},"conversation":{"__ref":"Conversation:conversation:68657"},"subject":"Re: ¿Cómo soluciono el error [OR-DVASA2-02] en Google Play?","moderationData":{"__ref":"ModerationData:moderation_data:77854"},"body":"

Como puedo activar el modo de la facturación en play story para poder hacer compras en el juego de mgg 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"110","kudosSumWeight":0,"repliesCount":0,"postTime":"2022-11-01T19:33:36.772-05:00","lastPublishTime":"2022-11-01T19:33:36.772-05:00","metrics":{"__typename":"MessageMetrics","views":11377},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:68657/message:77854","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"115","rawBody":"

Como puedo activar el modo de la facturación en play story para poder hacer compras en el juego de mgg 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:77854_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:75624":{"__typename":"User","id":"user:75624","uid":75624,"login":"rcml1980","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-10-17T10:28:13.622-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:75624"},"ModerationData:moderation_data:68671":{"__typename":"ModerationData","id":"moderation_data:68671","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:68671":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:75624"},"id":"message:68671","revisionNum":2,"uid":68671,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:68657"},"conversation":{"__ref":"Conversation:conversation:68657"},"subject":"Re: ¿Cómo soluciono el error [OR-DVASA2-02] en Google Play?","moderationData":{"__ref":"ModerationData:moderation_data:68671"},"body":"

Hola Anel18 

\n

 

\n

Te comento que el mensaje que nos compartes se refiere a que no estas cumpliendo los requisitos para la facturación en Google Play, recuerda que para prepago está inhabilitado.

\n

 

\n

Si deseas mayor información, te comparto el siguiente artículo que publicó un Super Usuario aquí en la Comu, el cual te brinda toda lo que necesitas saber, y de acuerdo a esto puedas revisar que no estarías cumpliendo para poder acceder.

\n

 

\n

https://comunidad.claro.com.pe/t5/Art%C3%ADculos/Compra-de-aplicaciones-y-juegos-en-Google-Play-con-...

\n

 

\n

Recuerda que también puedes escribir por el inbox del Facebook de Claro Perú, para que seas atendido por un asesor y te ayude a solucionar el problema que presentas.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"223","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-07-19T15:29:31.353-05:00","lastPublishTime":"2022-06-09T13:59:25.556-05:00","metrics":{"__typename":"MessageMetrics","views":14891},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:68657/message:68671","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"1132","rawBody":"

Hola  

\n

 

\n

Te comento que el mensaje que nos compartes se refiere a que no estas cumpliendo los requisitos para la facturación en Google Play, recuerda que para prepago está inhabilitado.

\n

 

\n

Si deseas mayor información, te comparto el siguiente artículo que publicó un Super Usuario aquí en la Comu, el cual te brinda toda lo que necesitas saber, y de acuerdo a esto puedas revisar que no estarías cumpliendo para poder acceder.

\n

 

\n

https://comunidad.claro.com.pe/t5/Art%C3%ADculos/Compra-de-aplicaciones-y-juegos-en-Google-Play-con-...

\n

 

\n

Recuerda que también puedes escribir por el inbox del Facebook de Claro Perú, para que seas atendido por un asesor y te ayude a solucionar el problema que presentas.

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