Discusión del foro

Principiante

10-05-2021

Resuelto

¿Cómo puedo saber si mi número está activado para recibir SMS de confirmación?

Buenos días, tengo una duda. Quisiera saber si mi número está activo para recibir mensajes de texto de confirmación de plataformas como steam. Digo esto ya que no me llegan los mensajes de esta plataforma a mi celular y ya no sé qué más hacer.

Gracias.

recibir SMS

sms de confirmación

2 Respuestas

Hannah-123
Leyenda
10-05-2021
¡Oliiii, amiguito!

Te das cuenta que tu número está activo cuando puedes realizar y/o recibir llamadas. En caso no recibas los mensajes de la plataforma steam, da una revisada a las configuraciones de tu celular y chequea si hay alguna restricción, en caso no veas absolutamente nada, comunícate con un asesor a través del ClaroBot y solicita que te deriven al área tecnológica para que hagan pruebas en tu servicio.

¡Suerte amiguito! 😊
beb3068
Leyenda
10-05-2021
Hola!!!!

ALDAIR7171 te recomiendo que envíes un SMS al 779 con la palabra NUMERO, debes de recibir un mensaje con tu número telefónico, si ese mensaje no te llega eso quiere decir que en tu línea no le están llegando los SMS DE NUMEROS CORTOS, allí tendrías que comunicarte como te dicen arriba al ClaroBot, para que puedan validar tu línea.

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Gracias.

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Quisiera saber si mi número está activo para recibir mensajes de texto de confirmación de plataformas como steam. Digo esto ya que no me llegan los mensajes de esta 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¿Cómo puedo saber si mi número está activado para recibir SMS de confirmación?","moderationData":{"__ref":"ModerationData:moderation_data:66504"},"body":"

¡Oliiii, amiguito!

Te das cuenta que tu número está activo cuando puedes realizar y/o recibir llamadas. En caso no recibas los mensajes de la plataforma steam, da una revisada a las configuraciones de tu celular y chequea si hay alguna restricción, en caso no veas absolutamente nada, comunícate con un asesor a través del ClaroBot y solicita que te deriven al área tecnológica para que hagan pruebas en tu servicio.

¡Suerte amiguito! 😊

Hola!!!!

ALDAIR7171 te recomiendo que envíes un SMS al 779 con la palabra NUMERO, debes de recibir un mensaje con tu número telefónico, si ese mensaje no te llega eso quiere decir que en tu línea no le están llegando los SMS DE NUMEROS CORTOS, allí tendrías que comunicarte como te dicen arriba al ClaroBot, para que puedan validar tu línea.

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