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lanc
Principiante
14-06-2022
Resuelto

¿Cómo puedo recuperar mi número sin ir a una oficina?

¿Cómo puedo recuperar mi número sin tener que viajar? Las oficinas están lejos.

móvil
reposición de chip

1 Respuesta

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  • Avatar de rcml1980
    rcml1980
    Leyenda
    14-06-2022

    Hola lanc, te comento respecto a tu pregunta.

     

    Lamentablemente no es posible. Estuve revisando los últimos comunicados de Osiptel y están indicando que toda reposición de chip debe realizarse en un Centro de Atención al Cliente con una clave personalizada. De esta forma deberán validar la titularidad de la línea a reponer y también pasarás por el biométrico.

     

    Te comparto el link para que puedas ubicar el más cercano en tu localidad: https://cobertura.claro.com.pe/centros-de-atencion.php

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¿Cómo puedo recuperar mi número sin ir a una oficina?","moderationData":{"__ref":"ModerationData:moderation_data:76220"},"body":"

Hola lanc, te comento respecto a tu pregunta.

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Lamentablemente no es posible. Estuve revisando los últimos comunicados de Osiptel y están indicando que toda reposición de chip debe realizarse en un Centro de Atención al Cliente con una clave personalizada. De esta forma deberán validar la titularidad de la línea a reponer y también pasarás por el biométrico.

\n

 

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Te comparto el link para que puedas ubicar el más cercano en tu localidad: https://cobertura.claro.com.pe/centros-de-atencion.php

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