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  • Avatar de HAGUZ
    HAGUZ
    Leyenda
    30-05-2018

    ¡Hola, Mirella3!

     

    Para consultar tu saldo debes enviar un SMS con la palabra SALDO al 779.

     

     

    Sin embargo, hay una forma mucho más fácil y completa de consultar tu saldo y es por la app Mi Claro:

     

    Y no solo eso, también podrás hacer el pago de tus recibos, comprar paquetes y más, te lo recomiendo al 100%

     

    Slds.

    • Avatar de Mirella3
      Mirella3
      Principiante
      30-05-2018
      Soy post compré un paquete de internet como veo el saldó ahí
    • Avatar de raul31
      raul31
      Principiante
      11-08-2021

      Mi cel no acepta esa app un Galaxy J3 prime. No encuentro manera de ver mi saldo ni por qué se agota rápido sin usarlo.

  • Avatar de Solamy07
    Solamy07
    Aficionado
    11-06-2018

    Hola,

     

    Puedes  llamar al *777# desde tu línea postpago o descargarte el nueva APP de Mi Claro, que te mostrará de manera sencilla tus saldo.

    Espero haberte ayudado.

     

    Slds.

     

    • Avatar de HAGUZ
      HAGUZ
      Leyenda
      12-06-2018

      Correcto, marcando el *777# también es válido la consulta de saldo para postpago.

       

      Tal como muestra la siguiente imagen: 

       

      Slds.

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un ciudadano Limeño, todos tenemos derechos, deberes y obligaciones. http://bit.ly/2HeDJbp","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2016-10-07T18:52:11.588-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS0xMzI5LTQxOTBpMTQ2RTREM0EzNUQ2MjE1Qg"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:1329"},"ModerationData:moderation_data:13499":{"__typename":"ModerationData","id":"moderation_data:13499","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:13499":{"__typename":"AcceptedSolutionMessage","uid":13499,"id":"message:13499","revisionNum":4,"author":{"__ref":"User:user:1329"},"readOnly":false,"repliesCount":3,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:13498"},"conversation":{"__ref":"Conversation:conversation:13498"},"subject":"Re: ¿Cómo consulto mi saldo por SMS en postpago?","moderationData":{"__ref":"ModerationData:moderation_data:13499"},"body":"

¡Hola, Mirella3!

\n

 

\n

Para consultar tu saldo debes enviar un SMS con la palabra SALDO al 779.

\n

 

\n

\n

 

\n

Sin embargo, hay una forma mucho más fácil y completa de consultar tu saldo y es por la app Mi Claro:

\n

 

\n

\n

Y no solo eso, también podrás hacer el pago de tus recibos, comprar paquetes y más, te lo recomiendo al 100%

\n

 

\n

Slds.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"223","kudosSumWeight":0,"postTime":"2018-05-29T21:23:16.541-05:00","lastPublishTime":"2022-05-31T10:25:42.487-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":189361},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:13498/message:13499","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:13500"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwy","node":{"__ref":"ForumReplyMessage:message:69392"}}]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"223","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS0xMzQ5OS05NDc3aUZFNjQ1NTkwNUU4OTc5MzA?revision=4\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS0xMzQ5OS05NDAzaUUyNTI5REE4NDZCRkI1QUE?revision=4\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:13500":{"__typename":"ModerationData","id":"moderation_data:13500","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:13500":{"__typename":"ForumReplyMessage","uid":13500,"id":"message:13500","revisionNum":1,"author":{"__ref":"User:user:41658"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"AcceptedSolutionMessage:message:13499"},"conversation":{"__ref":"Conversation:conversation:13498"},"subject":"Re: ¿Cómo consulto mi saldo por SMS en postpago?","moderationData":{"__ref":"ModerationData:moderation_data:13500"},"body":"Soy post compré un paquete de internet como veo el saldó ahí","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"60","kudosSumWeight":0,"postTime":"2018-05-29T21:26:09.757-05:00","lastPublishTime":"2018-05-29T21:26:09.757-05:00","metrics":{"__typename":"MessageMetrics","views":189566},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:13498/message:13500","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:13503"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:13503":{"__typename":"ModerationData","id":"moderation_data:13503","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:13503":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:13503","revisionNum":2,"uid":13503,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:13500"},"conversation":{"__ref":"Conversation:conversation:13498"},"subject":"Re: ¿Cómo consulto mi saldo por SMS en postpago?","moderationData":{"__ref":"ModerationData:moderation_data:13503"},"body":"

Mirella3 marcando el *779# 

\n

 

\n

Saludos :robotwink:

\n
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"80","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-05-30T11:45:04.267-05:00","lastPublishTime":"2022-05-31T10:27:39.431-05:00","metrics":{"__typename":"MessageMetrics","views":189512},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:13498/message:13503","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:136988":{"__typename":"User","id":"user:136988","uid":136988,"login":"raul31","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-08-11T10:50:05.600-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-12.svg?time=0"},"rank":{"__ref":"Rank:rank:33"},"entityType":"USER","eventPath":"community:xnuvx57277/user:136988"},"ModerationData:moderation_data:69392":{"__typename":"ModerationData","id":"moderation_data:69392","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:69392":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:136988"},"id":"message:69392","revisionNum":3,"uid":69392,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"AcceptedSolutionMessage:message:13499"},"conversation":{"__ref":"Conversation:conversation:13498"},"subject":"Re: ¿Cómo consulto mi saldo por SMS en postpago?","moderationData":{"__ref":"ModerationData:moderation_data:69392"},"body":"

Mi cel no acepta esa app un Galaxy J3 prime. No encuentro manera de ver mi saldo ni por qué se agota rápido sin usarlo.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"121","kudosSumWeight":0,"repliesCount":0,"postTime":"2021-08-11T10:56:21.011-05:00","lastPublishTime":"2022-05-31T10:59:23.482-05:00","metrics":{"__typename":"MessageMetrics","views":142264},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:13498/message:69392","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:41869":{"__typename":"User","id":"user:41869","uid":41869,"login":"Solamy07","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-06-01T11:28:19.035-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-2.svg?time=0"},"rank":{"__ref":"Rank:rank:32"},"entityType":"USER","eventPath":"community:xnuvx57277/user:41869"},"ModerationData:moderation_data:13736":{"__typename":"ModerationData","id":"moderation_data:13736","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:13736":{"__typename":"ForumReplyMessage","uid":13736,"id":"message:13736","revisionNum":2,"author":{"__ref":"User:user:41869"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumTopicMessage:message:13498"},"conversation":{"__ref":"Conversation:conversation:13498"},"subject":"Re: ¿Cómo consulto mi saldo por SMS en postpago?","moderationData":{"__ref":"ModerationData:moderation_data:13736"},"body":"

Hola,

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\n

Puedes  llamar al *777# desde tu línea postpago o descargarte el nueva APP de Mi Claro, que te mostrará de manera sencilla tus saldo.

\n

Espero haberte ayudado.

\n

 

\n

Slds.

\n

 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"209","kudosSumWeight":0,"postTime":"2018-06-11T15:14:35.232-05:00","lastPublishTime":"2022-05-31T10:28:44.965-05:00","metrics":{"__typename":"MessageMetrics","views":189357},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:preguntas/community:xnuvx57277board:Equipos/message:13498/message:13736","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:13754"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:13754":{"__typename":"ModerationData","id":"moderation_data:13754","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:13754":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1329"},"id":"message:13754","revisionNum":2,"uid":13754,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"parent":{"__ref":"ForumReplyMessage:message:13736"},"conversation":{"__ref":"Conversation:conversation:13498"},"subject":"Re: ¿Cómo consulto mi saldo por SMS en postpago?","moderationData":{"__ref":"ModerationData:moderation_data:13754"},"body":"

Correcto, marcando el *777# también es válido la consulta de saldo para postpago.

\n

 

\n

Tal como muestra la siguiente imagen: 

\n

 

\n

\n

Slds.

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