Discusión del foro

Avatar de Pina28
Pina28
Aficionado
12-06-2022
Resuelto

¿Al comprar por televentas, puedo utilizar mis Claro puntos para tener descuentos?

Hola, ¿al comprar mediante llamada telefónica puedo hacer uso de mis Claro puntos para obtener un descuento en mi equipo?
claro puntos
descuentos
  • Avatar de rcml1980
    rcml1980
    08-06-2023

    Hola Winicita_93 

     

    Hola te comento de que Osiptel emitió una norma para prevenir contrataciones y reposiciones no solicitadas de chips móviles, por lo que después de que hemos presentado la solicitud debemos esperar el plazo hasta 4 horas para que se pueda activar correctamente, ahora si ha pasado ese tiempo y no se activa aun, debes de contactarte con un asesor a través del ClaroBot para que puedan ayudarte y validar la activación, quizás hubo algún dato mal registrado o se presentó problemas en la reposición.

     

    Más información dale click aquí: >>>>>> Osiptel, contrataciones y reposiciones de chips moviles. 

Avatar de rcml1980
rcml1980
Leyenda
12-06-2022

Hola Pina28 

 

Así es, al momento de validar tu compra, debes indicar al asesor que deseas utilizar tus Claro puntos como un descuento para el equipo que vas a renovar.

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Hola, ¿al comprar mediante llamada telefónica puedo hacer uso de mis Claro puntos para obtener un descuento en mi equipo?

","kudosSumWeight":1,"postTime":"2022-06-12T16:45:02.811-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:claro puntos","text":"claro puntos","time":"2018-10-13T07:44:23.367-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:descuentos","text":"descuentos","time":"2020-01-05T15:14:28.603-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:76180_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":919},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hola, ¿al comprar mediante llamada telefónica puedo hacer uso de mis Claro puntos para obtener un descuento en mi equipo?

"},"Conversation:conversation:76180":{"__typename":"Conversation","id":"conversation:76180","solved":true,"topic":{"__ref":"ForumTopicMessage:message:76180"},"lastPostingActivityTime":"2022-06-13T11:38:40.834-05:00","lastPostTime":"2022-06-12T16:53:07.649-05:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:76180":{"__typename":"ModerationData","id":"moderation_data:76180","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:76180_2":{"__typename":"Revision","id":"revision:76180_2","lastEditTime":"2022-06-13T11:38:40.834-05:00"},"AcceptedSolutionMessage:message:76183":{"__typename":"AcceptedSolutionMessage","id":"message:76183","conversation":{"__ref":"Conversation:conversation:76180"},"author":{"__ref":"User:user:75624"},"revisionNum":2,"uid":76183,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Equipos"},"subject":"Re: ¿Al comprar por televentas, puedo utilizar mis Claro puntos para tener descuentos?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:76183"},"parent":{"__ref":"ForumTopicMessage:message:76180"},"body":"

Hola Pina28 

\n

 

\n

Así es, al momento de validar tu compra, debes indicar al asesor que deseas utilizar tus Claro puntos como un descuento para el equipo que vas a renovar.

","body@stringLength":"503","rawBody":"

Hola  

\n

 

\n

Así es, al momento de validar tu compra, debes indicar al asesor que deseas utilizar tus Claro puntos como un descuento para el equipo que vas a renovar.

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Hola Pina28, claro que sí! Cuando estés realizando el proceso de compra con el asesor, recuérdale que quieres utilizar tus Claro puntos como medio de pago para obtener el descuento. Además, con tus Claro puntos también puedes comprar paquetes de internet, SMS, etc.

\n

 

\n

Espero que te sea útil, si es así regálame un like y acéptala como solución ;) 

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\n

 

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