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Kevin_jc04
Principiante
23-07-2018
Resuelto

Claro video no reproduce las peliculas

Cuando entro a la app de Claro Video entra todo normal, pero pongo ver película y no reproduce, sólo carga, carga y carga.

 

Alguna solución o ¿dónde me pueden ayudar?

claro video
Otros Servicios Claro
problemas
ver peliculas

1 Respuesta

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  • Avatar de ellenarias
    ellenarias
    Leyenda
    23-07-2018

    ¡Hola, Kevin!

     

    Yo tenía un problema prácticamente igual al tuyo, lo que yo hice, fue comunicarme por Claro Chat, me atendieron, tomaron mis datos, y luego de unas horas, un mismo personal de Claro Video me contacto y me resolvió el problema.

     

    También puedes comunicarte por el mismo Facebook Claro Perú

     

    Particularmente, lo mejor que pude hacer.

     

    En conclusión, el problema era mi internet.

      

    Espero y mi experiencia te sea de ayuda.

     

    ¡Éxitos!

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Cuando entro a la app de Claro Video entra todo normal, pero pongo ver película y no reproduce, sólo carga, carga y carga.

\n

 

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Alguna solución o ¿dónde me pueden ayudar?

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Cuando entro a la app de Claro Video entra todo normal, pero pongo ver película y no reproduce, sólo carga, carga y carga.

\n

 

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Alguna solución o ¿dónde me pueden ayudar?

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Claro video no reproduce las peliculas","moderationData":{"__ref":"ModerationData:moderation_data:14824"},"body":"

¡Hola, Kevin!

\n

 

\n

Yo tenía un problema prácticamente igual al tuyo, lo que yo hice, fue comunicarme por Claro Chat, me atendieron, tomaron mis datos, y luego de unas horas, un mismo personal de Claro Video me contacto y me resolvió el problema.

\n

 

\n

También puedes comunicarte por el mismo Facebook Claro Perú

\n

 

\n

Particularmente, lo mejor que pude hacer.

\n

 

\n

En conclusión, el problema era mi internet.

\n

  

\n

Espero y mi experiencia te sea de ayuda.

\n

 

\n

¡Éxitos!

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