Hola cesarpantor
Todo depende de la marca, y sobre todo debemos esperar un pronunciamiento de la marca, para que nosotros los clientes podamos utilizar su equipo con esta nueva tecnología.
Te recomiendo estar atento a la página web de la empresa operadora en www.claro.com.pe para que de haber una novedad o comunicado oficial sobre esta marca para que lo podamos adquirir.
hola, es decir depende de Huawei?
Hola no podría darte tanta información pero si se quién puede.
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https://www.claro.com.pe/atencion-de-reclamos/
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En este link encontraras la solución.
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Si fuera otro tu caso especificado aquí para poder ayudarte.
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¿Nos podrías comentar que error te sale al reproducir una peli o es con el acceso? quizá así te podemos ayudar los clientes.
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Igualmente como descarte, te recomiendo que elimines el caché de la aplicación, ingreses nuevamente a tu cuenta y también valides tu conexión a internet, sea por wifi o datos.
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Si el problema persiste, puedes comunicarte con un asesor a través del ClaroBot.
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Saludos.
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