Discusión del foro

Avatar de Aless
Aless
Principiante
08-10-2019
Resuelto

¿Por qué no puedo registrarme en Claro Video?

No puedo registrarme en la app de Claro Vídeo, me sale error en las contraseñas, no deja que me registre.

claro video
registro

6 Respuestas

Ordenar por
  • Avatar de LexTurs
    LexTurs
    Profesional
    08-10-2019

    Prueba restableciendo o recuperando contraseña desde el usuario ingresante.

  • Avatar de Stormspirt
    Stormspirt
    Leyenda
    08-10-2019

    ¡Hola amigo!

     

    Te comento que debes tener en consideración algunos puntos al momento de crear tu contraseña de Claro Video. 

     

    Es importante que coloques entre mayúsculas, minúsculas, signos, etc. 

     

    Te dejo una imagen con la info.

     

    ¡Saludos!

     

    • Avatar de Aless
      Aless
      Principiante
      09-10-2019
      Ya lo solucione, solo xq me pase un carácter :v, gracias
      • Avatar de Stormspirt
        Stormspirt
        Leyenda
        09-10-2019

        Jejej a mi tambien ,me paso esos caracteres especiales y yo que estaba poniendo otros 

         

        Saludos 

    • Avatar de Lex3
      Lex3
      Principiante
      20-04-2020

      Tengo cuenta pero no ingresa 

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¿Por qué no puedo registrarme en Claro Video?","moderationData":{"__ref":"ModerationData:moderation_data:27163"},"body":"

Prueba restableciendo o recuperando contraseña desde el usuario ingresante.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"77","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-10-08T18:05:32.645-05:00","lastPublishTime":"2019-10-08T18:05:32.645-05:00","metrics":{"__typename":"MessageMetrics","views":22679},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-video/message:27161/message:27163","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:57152":{"__typename":"User","id":"user:57152","uid":57152,"login":"Stormspirt","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-12-21T14:37:43.113-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS01NzE1Mi05MzM1aTlFOTAyRkY4QUM0OUIzOEE"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:57152"},"ModerationData:moderation_data:27165":{"__typename":"ModerationData","id":"moderation_data:27165","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:27165":{"__typename":"AcceptedSolutionMessage","uid":27165,"id":"message:27165","revisionNum":2,"author":{"__ref":"User:user:57152"},"readOnly":false,"repliesCount":4,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-video"},"parent":{"__ref":"ForumTopicMessage:message:27161"},"conversation":{"__ref":"Conversation:conversation:27161"},"subject":"Re: ¿Por qué no puedo registrarme en Claro Video?","moderationData":{"__ref":"ModerationData:moderation_data:27165"},"body":"

¡Hola amigo!

\n

 

\n

Te comento que debes tener en consideración algunos puntos al momento de crear tu contraseña de Claro Video. 

\n

 

\n

Es importante que coloques entre mayúsculas, minúsculas, signos, etc. 

\n

 

\n

Te dejo una imagen con la info.

\n

 

\n

¡Saludos!

\n

 

\n

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Jejej a mi tambien ,me paso esos caracteres especiales y yo que estaba poniendo otros 

\n

 

\n

Saludos 

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Tengo cuenta pero no ingresa 

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