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¿Cómo me registro en Claro Video si me dice que mi número está asociado a otra cuenta?
En el sistema me indica que mi numeral ya está asociado a otro email.
En el sistema me indica que mi numeral ya está asociado a otro email.
En el sistema me indica que mi numeral ya está asociado a otro email.
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¿Cómo me registro en Claro Video si me dice que mi número está asociado a otra cuenta?","moderationData":{"__ref":"ModerationData:moderation_data:55110"},"body":"Hola,
\n\n
Es probable que en algún momento te has registrado a Claro video con algún correo.
\n\n
Te recomiendo primero que trates de recuperar la cuenta a través de la opción \"Olvide Contraseña\" y hagas el cambio de clave.
\n\n
Si no funciona, lo que te recomiendo es comunicarte con un asesor por el inbox del Facebook de Claro Perú, por ese medio podrán validar la información y verificar el problema para que te den una solución.
\nEspero que se resuelva.
\n\n
Un Saludo!!!
Si te ayuda la información, no olvides marcar mi respuesta como solución!!!
A ver si me explico mejor, siempre he sido usuario del numero pero al comprarlo estaba al nombre de mi ex y recuerdo haber hecho la suscripción con su email ahora hace ya 1 año que esta a mi nombre la linea y quiero registrarme en Claro Video para usar el servicio ya que nunca lo hemos usado solo nos registramos pero cuando me registre en el app y pongo mi numero me dice que él mismo esta asociado a otro email, alguien me puede indicar a quién acudir ya que llamo y escribo al fulano facebook y lo que hacen es floriarme y pasar el reporte al dpto correspondiente y ahí queda
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