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  • Avatar de AnthonyJS
    AnthonyJS
    Leyenda
    19-10-2020

    Hola Miguel_98 ¿Qué tal?

     

    ¡Recuerda que también soy un usuario como tú!

     

    Si te refieres a cancelar una sucripción tal como dice Stormspirt en ese link están los pasos.

     

    Sí lo que quieres es eliminar tu cuenta para crear una nueva bien sea para cambiar de correo o para cualquier otra cosa es necesario que te comuniques con Claro, puedes hacerlo por Facebook(INBOX) 👉Aquí.

     

    Claro Vídeo también cuenta con un canal exclusivo para atención puedes comunicarte 👉 080000353.

     

    Ambos canales podrán ayudarte con tu consulta.

     

    ¡Saludos!

     

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¿Cómo eliminar mi registro de Claro Video?","moderationData":{"__ref":"ModerationData:moderation_data:56158"},"body":"

Hola amigo,

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La cancelación lo puedes hacer desde la web de Claro Vídeo.

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En este enlace está el paso a paso y bien detallado con imágenes para que lo realices: https://comunidad.claro.com.pe/t5/ClaroVideo/C%C3%B3mo-cancelo-mi-suscripci%C3%B3n-de-Claro-Video/td....

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También podrás hacerlo solicitando apoyo a un asesor por el inbox del Facebook de Claro Perú.

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\n

Saludos.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-10-19T11:40:41.646-05:00","lastPublishTime":"2022-02-26T12:52:30.517-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":17598},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-video/message:56157/message:56158","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:71060":{"__typename":"User","id":"user:71060","uid":71060,"login":"AnthonyJS","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-07-22T16:50:44.328-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS03MTA2MC01Nzc5aURBNzhENDM1NjkxNjkyMjE"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:71060"},"ModerationData:moderation_data:56164":{"__typename":"ModerationData","id":"moderation_data:56164","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:56164":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:71060"},"id":"message:56164","revisionNum":1,"uid":56164,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-video"},"parent":{"__ref":"ForumTopicMessage:message:56157"},"conversation":{"__ref":"Conversation:conversation:56157"},"subject":"Re: ¿Cómo eliminar mi registro de Claro Video?","moderationData":{"__ref":"ModerationData:moderation_data:56164"},"body":"

Hola Miguel_98 ¿Qué tal?

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¡Recuerda que también soy un usuario como tú!

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Si te refieres a cancelar una sucripción tal como dice Stormspirt en ese link están los pasos.

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Sí lo que quieres es eliminar tu cuenta para crear una nueva bien sea para cambiar de correo o para cualquier otra cosa es necesario que te comuniques con Claro, puedes hacerlo por Facebook(INBOX) 👉Aquí.

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Claro Vídeo también cuenta con un canal exclusivo para atención puedes comunicarte 👉 080000353.

\n

 

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Ambos canales podrán ayudarte con tu consulta.

\n

 

\n

¡Saludos!

\n

 

\n

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