Discusión del foro

Breysler14

Profesional

06-04-2023

Resuelto

Claro puntos

¿Es posible cambiar mis puntos de Claro Club por Megas?

canje

claro puntos

Aldo14

Maestro

06-04-2023

Hola que tal, te comento puedes hacer el cambio de tu Claro puntos. Para ello visualizas la cantidad y los beneficios que puedes obtener.

https://www.claro.com.pe/personas/beneficios/claro-club/

Luego debes ingresar a la app de Mi Claro, una vez aquí, te diriges a la opción de Compras. Una vez que te encuentres en esta opción, eliges el paquete que desees, y luego te va a pedir la forma de pago, eliges Claro Puntos y listo, ya tendrás el canje realizado.

Espero haber sido de tu ayuda, disfruta de los beneficios que te otorga Claro, buen día.

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¿Es posible cambiar mis puntos de Claro Club por Megas?

"},"Conversation:conversation:79861":{"__typename":"Conversation","id":"conversation:79861","solved":true,"topic":{"__ref":"ForumTopicMessage:message:79861"},"lastPostingActivityTime":"2023-06-05T12:20:56.143-05:00","lastPostTime":"2023-06-05T09:28:20.843-05:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:79861":{"__typename":"ModerationData","id":"moderation_data:79861","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:79861_2":{"__typename":"Revision","id":"revision:79861_2","lastEditTime":"2023-06-05T12:20:56.143-05:00"},"ForumReplyMessage:message:79862":{"__typename":"ForumReplyMessage","id":"message:79862","conversation":{"__ref":"Conversation:conversation:79861"},"author":{"__ref":"User:user:5554"},"revisionNum":1,"uid":79862,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-club-puntos"},"subject":"Re: Claro puntos","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:79862"},"parent":{"__ref":"ForumTopicMessage:message:79861"},"body":"Hola que tal, te comento puedes hacer el cambio de tu Claro puntos. Para ello visualizas la cantidad y los beneficios que puedes obtener.

https://www.claro.com.pe/personas/beneficios/claro-club/

Luego debes ingresar a la app de Mi Claro, una vez aquí, te diriges a la opción de Compras. Una vez que te encuentres en esta opción, eliges el paquete que desees, y luego te va a pedir la forma de pago, eliges Claro Puntos y listo, ya tendrás el canje realizado.

Espero haber sido de tu ayuda, disfruta de los beneficios que te otorga Claro, buen día.","body@stringLength":"702","rawBody":"Hola que tal, te comento puedes hacer el cambio de tu Claro puntos. Para ello visualizas la cantidad y los beneficios que puedes obtener.

https://www.claro.com.pe/personas/beneficios/claro-club/

Luego debes ingresar a la app de Mi Claro, una vez aquí, te diriges a la opción de Compras. Una vez que te encuentres en esta opción, eliges el paquete que desees, y luego te va a pedir la forma de pago, eliges Claro Puntos y listo, ya tendrás el canje realizado.

Espero haber sido de tu ayuda, disfruta de los beneficios que te otorga Claro, buen día.","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-04T17:55:57.580-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:79862_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":782},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1742464334222":{"__typename":"CachedAsset","id":"theme:customTheme1-1742464334222","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Hola Breysler14

Claro que SI es posible, solo debes de contar con los Claro puntos necesarios y realizar tu canje a través de SMS o por el portal compras desde tu app Mi Claro. Por ejemplo si necesitas el paquete de 4.5GB solo envía un SMS con el código 30S al 2525.

Si eres Prepago:

Si eres Postpago:

Si tienes algún inconveniente en realizar tu canje comunícate con un asesor a través de ClaroBot para que puedan ayudarte.

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Hola

Si eres Prepago:

Si eres Postpago:

Si tienes algún inconveniente en realizar tu canje comunícate con un asesor a través de ClaroBot para que puedan ayudarte.

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