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Breysler14
Profesional
06-04-2023
Resuelto

Claro puntos

¿Es posible cambiar mis puntos de Claro Club por Megas?

canje
claro puntos

2 Respuestas

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  • Avatar de Aldo14
    Aldo14
    Maestro
    06-04-2023
    Copiar enlace
    Hola que tal, te comento puedes hacer el cambio de tu Claro puntos. Para ello visualizas la cantidad y los beneficios que puedes obtener.

    https://www.claro.com.pe/personas/beneficios/claro-club/

    Luego debes ingresar a la app de Mi Claro, una vez aquí, te diriges a la opción de Compras. Una vez que te encuentres en esta opción, eliges el paquete que desees, y luego te va a pedir la forma de pago, eliges Claro Puntos y listo, ya tendrás el canje realizado.

    Espero haber sido de tu ayuda, disfruta de los beneficios que te otorga Claro, buen día.
  • Avatar de rcml1980
    rcml1980
    Leyenda
    06-05-2023
    Copiar enlace

    Hola Breysler14 

     

    Claro que SI es posible, solo debes de contar con los Claro puntos necesarios y realizar tu canje a través de SMS o por el portal compras desde tu app Mi Claro. Por ejemplo si necesitas el paquete de 4.5GB solo envía un SMS con el código 30S al 2525.

     

    Si eres Prepago:

     

     

    Si eres Postpago:

     

     

    Si tienes algún inconveniente en realizar tu canje comunícate con un asesor a través de ClaroBot para que puedan ayudarte.

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¿Es posible cambiar mis puntos de Claro Club por Megas?

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Claro puntos","moderationData":{"__ref":"ModerationData:moderation_data:79862"},"body":"Hola que tal, te comento puedes hacer el cambio de tu Claro puntos. Para ello visualizas la cantidad y los beneficios que puedes obtener.

https://www.claro.com.pe/personas/beneficios/claro-club/

Luego debes ingresar a la app de Mi Claro, una vez aquí, te diriges a la opción de Compras. Una vez que te encuentres en esta opción, eliges el paquete que desees, y luego te va a pedir la forma de pago, eliges Claro Puntos y listo, ya tendrás el canje realizado.

Espero haber sido de tu ayuda, disfruta de los beneficios que te otorga Claro, buen día.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-04T17:55:57.580-05:00","lastPublishTime":"2023-06-04T17:55:57.580-05:00","metrics":{"__typename":"MessageMetrics","views":782},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-club-puntos/message:79861/message:79862","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"702","rawBody":"Hola que tal, te comento puedes hacer el cambio de tu Claro puntos. Para ello visualizas la cantidad y los beneficios que puedes obtener.

https://www.claro.com.pe/personas/beneficios/claro-club/

Luego debes ingresar a la app de Mi Claro, una vez aquí, te diriges a la opción de Compras. Una vez que te encuentres en esta opción, eliges el paquete que desees, y luego te va a pedir la forma de pago, eliges Claro Puntos y listo, ya tendrás el canje realizado.

Espero haber sido de tu ayuda, disfruta de los beneficios que te otorga Claro, buen día.","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:79862_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Rank:rank:29":{"__typename":"Rank","id":"rank:29","position":3,"name":"Leyenda","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:75624":{"__typename":"User","id":"user:75624","uid":75624,"login":"rcml1980","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2019-10-17T10:28:13.622-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/m_assets/avatars/default/avatar-6.svg?time=0"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:75624"},"ModerationData:moderation_data:79870":{"__typename":"ModerationData","id":"moderation_data:79870","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AcceptedSolutionMessage:message:79870":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:75624"},"id":"message:79870","revisionNum":2,"uid":79870,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-club-puntos"},"parent":{"__ref":"ForumTopicMessage:message:79861"},"conversation":{"__ref":"Conversation:conversation:79861"},"subject":"Re: Claro puntos","moderationData":{"__ref":"ModerationData:moderation_data:79870"},"body":"

Hola Breysler14 

\n

 

\n

Claro que SI es posible, solo debes de contar con los Claro puntos necesarios y realizar tu canje a través de SMS o por el portal compras desde tu app Mi Claro. Por ejemplo si necesitas el paquete de 4.5GB solo envía un SMS con el código 30S al 2525.

\n

 

\n

Si eres Prepago:

\n

 

\n

\n

 

\n

Si eres Postpago:

\n

 

\n

\n

 

\n

Si tienes algún inconveniente en realizar tu canje comunícate con un asesor a través de ClaroBot para que puedan ayudarte.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-06-05T09:28:20.843-05:00","lastPublishTime":"2023-06-05T12:23:36.157-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":772},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-club-puntos/message:79861/message:79870","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS03OTg3MC05ODAxaTY2QkRFQUY3QkQ3OTkwRjE?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/bS03OTg3MC05ODAyaTdDRTZBOEE2QUFBOUZENzk?revision=2\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"2256","rawBody":"

Hola  

\n

 

\n

Claro que SI es posible, solo debes de contar con los Claro puntos necesarios y realizar tu canje a través de SMS o por el portal compras desde tu app Mi Claro. Por ejemplo si necesitas el paquete de 4.5GB solo envía un SMS con el código 30S al 2525.

\n

 

\n

Si eres Prepago:

\n

 

\n

\n

 

\n

Si eres Postpago:

\n

 

\n

\n

 

\n

Si tienes algún inconveniente en realizar tu canje comunícate con un asesor a través de ClaroBot para que puedan ayudarte.

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