Discusión del foro

kevinzp

Profesional

30-10-2019

Resuelto

¿Puedo transferir Claro Puntos a otra persona o línea?

claro club

transferencia

Soniap

Profesional

30-10-2019

¡Hola, Kevin!

Los Claro Puntos son intransferibles, estos pertenecen a un solo titular, y tampoco podrás transferirlo a otras líneas que no estén asociados a tu DNI, por ejemplo; transferir a la línea de un familiar que no está a tu nombre.

Te cuento esto porque si tienes varias líneas postpago por ejemplo con tu DNI, todos los Claro Puntos se acumulan en ese DNI, pero si tienes un prepago, esos Claro Puntos son aparte.

Espero haberte ayudado ¡nos vemos!

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¿Puedo transferir Claro Puntos a otra persona o línea?","moderationData":{"__ref":"ModerationData:moderation_data:28780"},"body":"

¡Hola, Kevin!

Te cuento esto porque si tienes varias líneas postpago por ejemplo con tu DNI, todos los Claro Puntos se acumulan en ese DNI, pero si tienes un prepago, esos Claro Puntos son aparte.

Espero haberte ayudado ¡nos vemos!

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2019-10-30T17:46:37.646-05:00","lastPublishTime":"2020-01-22T11:26:19.927-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":4138},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-club-puntos/message:28777/message:28780","readOnly":false,"editFrozen":false,"body@stringLength":"967","rawBody":"

¡Hola, Kevin!

Te cuento esto porque si tienes varias líneas postpago por ejemplo con tu DNI, todos los Claro Puntos se acumulan en ese DNI, pero si tienes un prepago, esos Claro Puntos son aparte.

Espero haberte ayudado ¡nos vemos!

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