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Avatar de Memejhon-
Memejhon-
Profesional
12-02-2019
Resuelto

¿Cómo recupero mis Claro Puntos?

Si dejaste de recargar, ¿hay manera de recuperar los Claro Puntos?

claro club
recuperar puntos

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  • Avatar de xH1t0k1r1x
    xH1t0k1r1x
    Leyenda
    12-02-2019
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    Hola buenas noches 

     

    Si ya no figuran los Claro Puntos es probable que ya caducaron. Ya que no se eliminan los Claro Puntos a menos que ya caduquen, ya que tienen una vigencia limitada de 18 meses.

     

    Para verificar puedes enviar un sms al 2525 con la palabra "saldo" o también por las Apps de Claro Club y Mi Claro.

     

    Espero haberte ayudado.

     

  • Avatar de Stormspirt
    Stormspirt
    Leyenda
    12-02-2019
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    Hola amigo si ya caducaron porque ya pasaron los 18 meses no hay forma de recuperar ya que como también es un beneficio, te recomiendo dar seguimiento a tus claro puntos por la web o app mi claro

    Saludos

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Si dejaste de recargar, ¿hay manera de recuperar los Claro Puntos?

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Si dejaste de recargar, ¿hay manera de recuperar los Claro Puntos?

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¿Cómo recupero mis Claro Puntos?","moderationData":{"__ref":"ModerationData:moderation_data:31202"},"body":"

Hola buenas noches 

\n

 

\n

Si ya no figuran los Claro Puntos es probable que ya caducaron. Ya que no se eliminan los Claro Puntos a menos que ya caduquen, ya que tienen una vigencia limitada de 18 meses.

\n

 

\n

Para verificar puedes enviar un sms al 2525 con la palabra \"saldo\" o también por las Apps de Claro Club y Mi Claro.

\n

 

\n

Espero haberte ayudado.

\n

 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"218","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-12-01T19:26:17.490-05:00","lastPublishTime":"2020-07-20T11:10:17.460-05:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":1304},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-club-puntos/message:31200/message:31202","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"744","rawBody":"

Hola buenas noches 

\n

 

\n

Si ya no figuran los Claro Puntos es probable que ya caducaron. Ya que no se eliminan los Claro Puntos a menos que ya caduquen, ya que tienen una vigencia limitada de 18 meses.

\n

 

\n

Para verificar puedes enviar un sms al 2525 con la palabra \"saldo\" o también por las Apps de Claro Club y Mi Claro.

\n

 

\n

Espero haberte ayudado.

\n

 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:31202_4"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"218","videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:57152":{"__typename":"User","id":"user:57152","uid":57152,"login":"Stormspirt","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-12-21T14:37:43.113-05:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://comunidad.claro.com.pe/t5/s/xnuvx57277/images/dS01NzE1Mi05MzM1aTlFOTAyRkY4QUM0OUIzOEE"},"rank":{"__ref":"Rank:rank:29"},"entityType":"USER","eventPath":"community:xnuvx57277/user:57152"},"ModerationData:moderation_data:31221":{"__typename":"ModerationData","id":"moderation_data:31221","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:31221":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:57152"},"id":"message:31221","revisionNum":3,"uid":31221,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:claro-club-puntos"},"parent":{"__ref":"ForumTopicMessage:message:31200"},"conversation":{"__ref":"Conversation:conversation:31200"},"subject":"Re: ¿Cómo recupero mis Claro Puntos?","moderationData":{"__ref":"ModerationData:moderation_data:31221"},"body":"

Hola amigo si ya caducaron porque ya pasaron los 18 meses no hay forma de recuperar ya que como también es un beneficio, te recomiendo dar seguimiento a tus claro puntos por la web o app mi claro

Saludos

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2019-12-02T08:12:47.913-05:00","lastPublishTime":"2019-12-02T16:43:11.214-05:00","metrics":{"__typename":"MessageMetrics","views":1295},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-club-puntos/message:31200/message:31221","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"222","rawBody":"

Hola amigo si ya caducaron porque ya pasaron los 18 meses no hay forma de recuperar ya que como también es un beneficio, te recomiendo dar seguimiento a tus claro puntos por la web o app mi claro

Saludos

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