Discusión del foro

Tania31

Principiante

27-01-2021

Resuelto

¿Alguien sabe cómo puedo reclamar mis Claro Puntos?

Leyenda

27-01-2021

Hola,

Si has realizado tus pagos puntuales o has hecho alguna renovación o cualquier acción que te permita ganar Claro Puntos y no los has recibido, mi recomendación es que te comuniques mediante el ClaroBot para que puedan revisar y a su vez reportarlo en caso de no haberse hecho la entrega correctamente. No te olvides que el plazo máximo de entrega son pasadas las 24 horas.

Por ahí si tu consulta va relacionada a los Claro Puntos que ganas en Comunidad, déjame contarte que esos Claro Puntos son abonados a tu cuenta entre los 1 y 3 de cada mes.

Saludos.

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¿Alguien sabe cómo puedo reclamar mis Claro Puntos?","moderationData":{"__ref":"ModerationData:moderation_data:61347"},"body":"

Hola,

Por ahí si tu consulta va relacionada a los Claro Puntos que ganas en Comunidad, déjame contarte que esos Claro Puntos son abonados a tu cuenta entre los 1 y 3 de cada mes.

Saludos.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2021-01-27T10:47:28.585-05:00","lastPublishTime":"2022-03-29T11:06:46.598-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":2254},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:otros-servicios-claro/category:preguntas/community:xnuvx57277board:claro-club-puntos/message:61330/message:61347","readOnly":false,"editFrozen":false,"body@stringLength":"895","rawBody":"

Hola,

Por ahí si tu consulta va relacionada a los Claro Puntos que ganas en Comunidad, déjame contarte que esos Claro Puntos son abonados a tu cuenta entre los 1 y 3 de cada mes.

Saludos.

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