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gh_ayulop
Principiante
27-01-2021

Te aconsejo que llames al 123 y en la sección de Reclamos comentes tu problema con los Claro Puntos. Es inmediato y te dan la solución. Te lo comento por experiencia. Suerte!

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    Clarito78
    Profesional
    28-01-2021

    Si se refiere a canjear o usar sus claro puntos lo puede realizar llamando al *2525 tanto consulta de saldo o canje .

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Te aconsejo que llames al 123 y en la sección de Reclamos comentes tu problema con los Claro Puntos. Es inmediato y te dan la solución. Te lo comento por experiencia. Suerte!

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Te aconsejo que llames al 123 y en la sección de Reclamos comentes tu problema con los Claro Puntos. Es inmediato y te dan la solución. Te lo comento por experiencia. Suerte!

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Hola,

\n

 

\n

Si has realizado tus pagos puntuales o has hecho alguna renovación o cualquier acción que te permita ganar Claro Puntos y no los has recibido, mi recomendación es que te comuniques mediante el ClaroBot para que puedan revisar y a su vez reportarlo en caso de no haberse hecho la entrega correctamente. No te olvides que el plazo máximo de entrega son pasadas las 24 horas.

\n

 

\n

Por ahí si tu consulta va relacionada a los Claro Puntos que ganas en Comunidad, déjame contarte que esos Claro Puntos son abonados a tu cuenta entre los 1 y 3 de cada mes.

\n

 

\n

Saludos.

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Si se refiere a canjear o usar sus claro puntos lo puede realizar llamando al *2525 tanto consulta de saldo o canje .

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