Discusión del foro

Principiante

08-06-2024

Resuelto

Tengo un ping alto

Tengo un plan de 1000 Mbps, del cual tengo mucho ping en horas de la noches o en algunas ocasiones por las mañanas, tengo mi PC conectado al router por cable ethernet pero igual el ping de 44 ms que es lo que normalmente tengo sube hasta 230 ms y no baja hasta el día siguiente

ping alto

2 Respuestas

Zake01
Leyenda
08-06-2024
Hola buenas, te recomiendo para tener una mejor experiencia debes usar una conexión cableada Ethernet, pero antes te sugiero reiniciar tus servicios. En caso el inconveniente continue debes reportarlo con un asesor de Claro a través de ClaroBot, para que pueda revisar que es lo que te esta sucediendo y puedan ayudarte a solucionarlo.
- Alejandro06
  Principiante
  08-06-2024
  Creo que me si me comunicare con un asesor de Claro porque esto del ping pasa con mi pc conectada directamente al router por cable ethernet ademas de ya reiniciar el mismo.

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Hola buenas, te recomiendo para tener una mejor experiencia debes usar una conexión cableada Ethernet, pero antes te sugiero reiniciar tus servicios. En caso el inconveniente continue debes reportarlo con un asesor de Claro a través de ClaroBot, para que pueda revisar que es lo que te esta sucediendo y puedan ayudarte a solucionarlo.

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Creo que me si me comunicare con un asesor de Claro porque esto del ping pasa con mi pc conectada directamente al router por cable ethernet ademas de ya reiniciar el mismo.

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