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Avatar de Ines5
Ines5
Principiante
27-01-2024
Resuelto

Mi internet me falla para jugar por la noche

En el vía juego cualquier tipo de juego y mi ping promedio siempre es el mismo y después de las 8pm no sirve para jugar mi conexión es malísima tengo 400 Mb de bajada y 200 subida y en estas horas es muy inestable y el año pasado en estas fechas se puso igual ¿será algo de la operadora por estos tiempos?

internet lento

2 Respuestas

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  • Avatar de Normart
    Normart
    Leyenda
    27-01-2024

    Hola Imes5

    Lo que comentas es un problema que sí se han reportado dentro de la Comunidad Claro, la solución más común es de comunicarte a la Línea 123 o a ClaroBot e indicar tu problema, lo que harán será enviar un reinicio de los parámetros de tu Internet, con esto debería mejorar la estabilidad del Internet reduciendo el ping. 

    Inténtalo y nos comentas como te va.

    Saludos 👍 

    • Avatar de Ines5
      Ines5
      Principiante
      24-02-2024

      a pasado un mes despues de tres reportes y muchas quejas no solucionan el problema, ya viendo me doy cuenta que su server de trujillo me da ping muy malo por las noches se niegan a hacer otra cosa que no sea visita tecnica lo cual no es la solucion no pretendo perder mas mi tiempo tambien se niegan a cesar el servicio malicimo solo quiero terminar de regalar mi dinero...

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Mi internet me falla para jugar por la noche","moderationData":{"__ref":"ModerationData:moderation_data:82200"},"body":"

Hola Imes5

\n

Lo que comentas es un problema que sí se han reportado dentro de la Comunidad Claro, la solución más común es de comunicarte a la Línea 123 o a ClaroBot e indicar tu problema, lo que harán será enviar un reinicio de los parámetros de tu Internet, con esto debería mejorar la estabilidad del Internet reduciendo el ping. 

\n

Inténtalo y nos comentas como te va.

\n

Saludos 👍 

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a pasado un mes despues de tres reportes y muchas quejas no solucionan el problema, ya viendo me doy cuenta que su server de trujillo me da ping muy malo por las noches se niegan a hacer otra cosa que no sea visita tecnica lo cual no es la solucion no pretendo perder mas mi tiempo tambien se niegan a cesar el servicio malicimo solo quiero terminar de regalar mi dinero...

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