La señal wifi de mi router se interrumpe cada 5 a 10 minutos, ¿qué hago?
Hola!
Desde hace más de 1 mes vengo presentando problemas con la señal wifi (2.4g y 5g) de mi router SAGEMCOM FAST3686, se corta en todos mis dispositivos (2 laptops y 2 celulares) cada 5 minutos, a veces cada 10 minutos, desaparece de mi lista de redes disponibles y luego aparece disponible nuevamente y se vuelve a conectar automáticamente en menos de 1 minuto.
Esto es muy molesto pues interrumpe la continuidad de una videollamada de trabajo, una película que estoy viendo o un juego online en mi celular.
Ya han venido a revisar 2 veces y siempre se van diciendo que como tengo conexión en ese momento, ya se arregló y no es así. Con cable ethernet no he presentado problemas.
Entré a la config del router y luce así:
Tiempo no establecido
Crítico (3)
No Ranging Response received - T3 time-out;CM-MAC=5c:b1:3e:5...
Tiempo no establecido
Notice (6)
Honoring MDD; IP provisioning mode = IPv4
Sat 07 Nov 2020 17:14:29
Advertencia (5)
DHCP WARNING - Non-critical field invalid in response ;CM-MA...
Sat 07 Nov 2020 17:14:29
Advertencia (5)
ToD request sent - No Response received;CM-MAC=5c:b1:3e:52:4...
Sat 07 Nov 2020 21:32:31
Crítico (3)
Resetting the cable modem due to docsDevResetNow
Tiempo no establecido
Crítico (3)
No Ranging Response received - T3 time-out;CM-MAC=5c:b1:3e:5...
Tiempo no establecido
Notice (6)
Honoring MDD; IP provisioning mode = IPv4
Sat 07 Nov 2020 21:33:48
Advertencia (5)
DHCP WARNING - Non-critical field invalid in response ;CM-MA...
Sat 07 Nov 2020 21:33:48
Advertencia (5)
ToD request sent - No Response received;CM-MAC=5c:b1:3e:52:4...
Sat 07 Nov 2020 22:48:43
Notice (6)
192.168.0.7 has been offered to MAC 8a:ad:da:e3:21:18
Sat 07 Nov 2020 22:43:51
Notice (6)
192.168.0.3 has been offered to MAC a6:1b:1c:f9:7f:95
Sat 07 Nov 2020 22:41:59
Notice (6)
192.168.0.9 has been offered to MAC 58:a0:23:a6:6b:f2
Sat 07 Nov 2020 22:41:20
Notice (6)
192.168.0.4 has been offered to MAC 8c:85:90:35:4f:f9
Sat 07 Nov 2020 22:40:38
Notice (6)
WiFi Interface [wl0] set to Channel 9 (Side-Band Channel:N/A...
Sat 07 Nov 2020 22:40:20
Notice (6)
WiFi Interface [wl0] set to Channel 9 (Side-Band Channel:5) ...
Sat 07 Nov 2020 22:32:28
Notice (6)
192.168.0.3 has been offered to MAC a6:1b:1c:f9:7f:95
Sat 07 Nov 2020 22:32:18
Notice (6)
192.168.0.7 has been offered to MAC 8a:ad:da:e3:21:18
Sat 07 Nov 2020 22:32:16
Notice (6)
192.168.0.9 has been offered to MAC 58:a0:23:a6:6b:f2
Sat 07 Nov 2020 22:32:14
Notice (6)
WiFi Interface [wl1] set to Channel 36 (Side-Band Channel:N/...
Sat 07 Nov 2020 22:32:07
Notice (6)
WiFi Interface [wl0] set to Channel 9 (Side-Band Channel:N/A...
Sat 07 Nov 2020 22:32:04
Notice (6)
WiFi Interface [wl0] set to Channel 9 (Side-Band Channel:5) ...
Sat 07 Nov 2020 22:32:01
Notice (6)
192.168.0.7 has been offered to MAC 8a:ad:da:e3:21:18
Sat 07 Nov 2020 22:31:40
Notice (6)
192.168.0.9 has been offered to MAC 58:a0:23:a6:6b:f2
Sat 07 Nov 2020 22:31:20
Notice (6)
192.168.0.4 has been offered to MAC 8c:85:90:35:4f:f9
Sat 07 Nov 2020 22:31:04
Notice (6)
WiFi Interface [wl1] set to Channel 40 (Side-Band Channel:N/...
Sat 07 Nov 2020 22:30:43
Notice (6)
WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/...
Sat 07 Nov 2020 22:30:43
Notice (6)
WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:7)...
Sat 07 Nov 2020 22:30:22
Notice (6)
WiFi Interface [wl0] set to Channel 11 (Side-Band Channel:N/...
Sat 07 Nov 2020 22:30:19
Notice (6)
WiFi Interface [wl0] set to Channel 5 (Side-Band Channel:N/A...
Sat 07 Nov 2020 22:30:06
Notice (6)
WiFi Interface [wl0] set to Channel 5 (Side-Band Channel:1) ...
Sat 07 Nov 2020 22:28:06
Notice (6)
192.168.0.7 has been offered to MAC 8a:ad:da:e3:21:18
Sat 07 Nov 2020 22:27:27
Notice (6)
WiFi Interface [wl1] set to Channel 36 (Side-Band Channel:N/...
Sat 07 Nov 2020 22:27:26
Notice (6)
192.168.0.4 has been offered to MAC 8c:85:90:35:4f:f9
Sat 07 Nov 2020 22:27:20
Notice (6)
192.168.0.9 has been offered to MAC 58:a0:23:a6:6b:f2
Sat 07 Nov 2020 22:26:56
Notice (6)
192.168.0.4 has been offered to MAC 8c:85:90:35:4f:f9
Sat 07 Nov 2020 22:26:48
Notice (6)
WiFi Interface [wl1] set to Channel 44 (Side-Band Channel:N/...
Sat 07 Nov 2020 22:26:29
Notice (6)
WiFi Interface [wl0] set to Channel 5 (Side-Band Channel:N/A...
Sat 07 Nov 2020 22:26:26
Notice (6)
WiFi Interface [wl0] set to Channel 5 (Side-Band Channel:1) ...
Sat 07 Nov 2020 22:26:14
Notice (6)
192.168.0.7 has been offered to MAC 8a:ad:da:e3:21:18
Sat 07 Nov 2020 22:25:54
Notice (6)
192.168.0.4 has been offered to MAC 8c:85:90:35:4f:f9
Sat 07 Nov 2020 22:25:14
Notice (6)
WiFi Interface [wl0] set to Channel 6 (Side-Band Channel:N/A.
Desde ya, gracias.
¡Hola Amigo!
Tu problema de conexión se puede deber a la cobertura o infraestructura de tu domicilio.Yo creo que si vienes presentando muchos problemas con tu Internet, te recomiendo comunicarte por el canal de Facebook Claro Perú y solicitar otra visita técnica y solicitarte que te cambie el router, podrías probar con el Arris, es muy bueno.
De lo contrario puedes ver otras opciones en diferentes operadoras.
Recuerde que por este medio nos ayudamos entre cliente en base a nuestra experiencia con el servicio.
✅ NO olvides dejar tu like 👍y aceptar mi respuesta como solución ✅si ayude a aclarar tu duda. 👍
¡Saludos cordiales!
¡Sonríele a la vida! 🤗 💛🖤😉
#Clarolover❤️
